In-House Conflict Resolution and Mediation Programs

MTI offers you the option to customize any of our programs to fit your needs. We will customize our programs to fit your specific context. We offer all of our programs as part of Eckerd College’s Division of Executive and Professional Development.

Companies, government agencies, and non-profit organizations may request a detailed proposal from MTI to bring our conflict resolution programs in house. We can also customize the materials from these programs and adjust the program content to meet the specific needs of your organization.

Available Programs

  • All programs are delivered by a MTI Certified Trainer.
  • Available in many languages in many countries.


Conflict Dynamics Profile (CDP) Certification

The Conflict Dynamics Profile ® (CDP), an assessment instrument dealing with conflict behaviors in the workplace, provides a powerful way to improve awareness of what triggers conflict in individuals as well as how they respond to that conflict.


Workplace Conflict Resolution for Individuals

MTI is the global leader in training individuals in the two core competencies for managing workplace conflict (Third-Party Resolution and Successful Conflict Conversations) for managers and professionals. Seminars are typically delivered in one- or two-day formats.


Certified Workplace Trainer (CT)

The Certified Trainer in Workplace Conflict Resolution program (CT) is a 3-day program designed to teach professionals practical techniques for managing workplace conflict.


Certified Workplace Mediator and Trainer (CMT)

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies.


Resolving Workplace Conflict (RWC)

Resolving Workplace Conflict (RWC) is an exclusive set of training solutions for HR professionals and consultants. The program equips consultants with skills in conflict resolution and mediation that will improve organizational performance.

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