The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. Our flagship product, the Conflict Dynamics Profile (CDP), is a behaviorally-based assessment that helps individuals identify how they respond to conflict. Two versions of the instrument – the CDP-Individual (CDP-I) and CDP-360 – provide practical solutions for promoting more effective conflict resolution.
MTI Workplace Mediation courses helps practitioners to develop skills in mediation and conflict resolution that positively impact workplace relationships, productivity and efficiency. Our expertly designed learning methodology includes programs for trainers (Certified Workplace Trainer and Resolving Workplace Conflict) and workplace mediators (Certified Workplace Mediator and Trainer). Going beyond training, MTI helps clients strategically manage conflict to improve organizational effectiveness and profitability.