•  December 9, 2024 - December 13, 2024
     8:00 am - 5:00 pm

In-Person Certified Workplace Mediator and Trainer (CMT) in Conflict Resolution

Eckerd College (St. Petersburg, FL)
December 9-13, 2024

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 40-hour program, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

Participants will learn the MTI method of Managing Workplace Conflict and how to deliver the MTI seminar modules both in-person and virtually:

  • Necessary Knowledge (NK) establishes the core competencies of conflict resolution and how to think strategically about conflict, rather than react blindly to it, and is a prerequisite for

The certification also features the Conflict Dynamics Profile (CDP), an individual assessment that increases self-awareness and improves conflict management skills. By completing the program, participants become certified to present, administer and provide feedback on the CDP-Individual (CDP-I) Assessment.

Program Overview

Initial pre-work

2-3 hours of reading and preparation

In-Person Program Information and Logistics

Attendance is required at all sessions to earn certification.


December 9-13, 2024 (Monday through Friday)

Time: Daily

Monday: 8:00 a.m. 5:00 p.m. ET

  • Participant Social: 5:00-5:30 p.m. ET

Tuesday – Thursday: 8:00 a.m. – 4:30 p.m. ET

Friday: 8:00 a.m. – 4:00 p.m. ET

Included in your registration:

  • Transportation
    • Provided to and from the campus daily.
  • Meals
    • Breakfast
    • Lunch
    • Two Snacks, Daily


Eckerd College (St. Petersburg, FL)
4200 54th Ave S.
St. Petersburg, FL 33711

Website: eckerd.edu/about/directions/

Phone: +1-800-753-0444

Hotel and Transportation

Eckerd College will secure a room block for this program and a unique link to reserve your room will be sent to you shortly after registration.

Hotel details coming soon. 

Post-Program Portal Demo (Virtual)

An opportunity to explore the self-service portal (LDI Portal) to access resources, utilize the CDP and seminar kits with clients, and make resource purchase after being certified.

One-on-one session with a Principal Trainer (Virtual)

The goal of the 60 -minute one-on-one session with the MTI Principal Trainer is to provide you with an
opportunity to:
• Apply the training you have learned during the program
• Ask questions about delivering the seminars
• Practice delivering a CDP-I Feedback Report
• Review a section(s) of the program

Program Fees

Corporate/Standard: $2,875
Government or Non-Profit Organization: $2,615
Educational Organization: $2,480

Who Should Attend

The CMT Program is for any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

The program is ideal for:

  • Human Resource professionals and leaders within organizations who are responsible for training and development.
  • External training consultants and mediators who want to conduct these seminars with clients.

Benefits of the CMT Course:

At the successful completion of the CMT, participants are recognized as:

  • Certified Trainer of Conflict Resolution (Train-the-Trainer)
  • Certified in the Conflict Dynamics Profile-Individual (CDP-I) Assessment
  • Certified as an MTI Workplace Mediator

Certified Trainer of Conflict Resolution (Train-the-Trainer)

Through the train-the-trainer certification, practitioners will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution (Manager-as-Mediator) and Successful Conflict Conversations (Self-as-Mediator) seminars. Materials needed for these seminars are available for purchase through MTI.

  • Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
  • Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.

Conflict Dynamics Profile-Individual Certification

  • Receive a comprehensive assessment of your own conflict behaviors through the Conflict Dynamics Profile.
  • Understand the model and practical applications for the Conflict Dynamics Profile
  • Become eligible to purchase the Conflict Dynamics Profile for your own business.

MTI Workplace Mediation Certification

Earn certification as an MTI Workplace Mediator and be able to mediate differences confidently and efficiently to increase organizational productivity.

  • Equip participants with the necessary skills to mediate workplace conflict.
  • Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
  • Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.

After certification, practitioners must purchase CDP licenses and seminar material kits for each participant through MTI.

IMI Certified Mediator Training Program - MTI

International Mediation
with IMI

The Mediation Training Institute has adopted an independently-verified, global mediation standard that highlights our world-class training options and elevates our practitioners’ certification with a deeper global reach. New practitioners completing the 6-day Certified Mediator and Trainer (CMT) program will become IMI Qualified Mediators through the International Mediation Institute (IMI), a non-profit public initiative that drives transparency and high competency standards in mediation worldwide.

Attendance Requirements

To attain certification, attendance at all program sessions is mandatory, in addition to fulfilling other specified requirements.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.

Please Note: Select your organization type and associated discount (if applicable) from options below. Organization type will be verified upon submission and subject to approval.


4200 54th Ave South, St. Petersburg, Florida, 33711, United States


The Mediation Training Institute’s program will be hosted on our home campus of Eckerd College on Boca Ciega Bay. The campus is approximately five miles from St. Pete Beach and seven miles from Downtown St. Petersburg, FL.

Contact Information

Eckerd College
4200 54th Ave S.
St. Petersburg, FL 33711

Website: https://www.eckerd.edu/about/directions/

Phone: +1-800-753-0444

Course Details Price Qty
In-Person Certified Mediator and Trainer (CMT) - Corporate $2,875.00 USD  
In-Person Certified Mediator and Trainer (CMT) - Government or Non-Profit Organization* $2,615.00 USD  
In-Person Certified Mediator and Trainer (CMT) - Educational Institution* $2,480.00 USD