Maximize Your Impact Within Your Organization
The Mediation Training Institute (MTI) is pleased to offer unique opportunities for HR professionals in both conflict resolution and career development. Learn how these programs can maximize your impact within your organization.
Conflict Dynamics Profile (CDP) Assessment

The Conflict Dynamics Profile (CDP), an assessment instrument measuring conflict behaviors, is an excellent resource to increase self-awareness and improve conflict management skills. The CDP is unlike any other assessment tool in that it focuses specifically on conflict behaviors, rather than styles. It helps individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict more effectively.
Resolving Workplace Conflict (RWC)
Resolving Workplace Conflict (RWC) is an exclusive set of training solutions for HR professionals and consultants. The program equips consultants with skills in conflict resolution and mediation that will improve organizational performance.
Society for Human Resource Management (SHRM) Programs

SHRM programs are hosted by Eckerd College’s Leadership Development Institute (LDI), a Network Associate of the Center for Creative Leadership (CCL®) in Greensboro, North Carolina.
SHRM–CP® and SHRM-SCP® Preparation Course
SHRM’s global HR credentials, SHRM-CP and SHRM-SCP, offer growth, advancement and recognition. These credentials are based on extensive global research involving employers, academics, and practicing HR professionals at all levels to ensure they maintain an industry-leading level of excellence and relevance in this ever-evolving profession.
SHRM Essentials® of HR Management
The SHRM Essentials® of HR Management is an introductory course offering a complete overview of human resource roles and responsibilities. If you are just starting out in the profession, or are looking for an effective way to boost your employee management skills, this is the program for you!