The Mediation Training Institute (MTI) at Eckerd College is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation.

Conflict Dynamics Profile (CDP) Assessment

Conflict Dynamics Profile (CDP) Logo

The Conflict Dynamics Profile (CDP), an assessment instrument measuring conflict behaviors, is an excellent resource to increase self-awareness and improve conflict management skills. The CDP is unlike any other assessment tool in that it focuses specifically on conflict behaviors, rather than styles. It helps individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict more effectively.

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Programs for Trainers and HR Professionals

Workplace Mediation Training Programs

MTI’s Mediation Training programs are designed to teach participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies.

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Resolving Workplace Conflict (RWC)

Resolving Workplace Conflict (RWC) is an exclusive set of training solutions for HR professionals and consultants. The program equips consultants with skills in conflict resolution and mediation that will improve organizational performance.

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Programs for Individual Development

Managing Conflict Dynamics (MCD)

The Managing Conflict Dynamics (MCD) program, hosted and managed by Eckerd College’s Leadership Development Institute (LDI), is a 3-day course that gives participants an increased awareness of the root causes of conflict and helps them acquire new skills for effectively assessing and resolving conflict.

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