Archives for Practitioners

The Value of Managing Conflict Effectively

  Organizations want to know what kind of return on investment can come from improving their managers’ and employees’ ability to handle conflict effectively. It is a similar question to those asked about other types of training. In the case of conflict, the answer is easier to give. Cost Savings The Mediation Training Institute’s Organizational Cost of Conflict Measure provides an excellent tool for analyzing the out of pocket costs of conflict ( It categorizes a number of cost factors related to conflict and provides a means of estimating these costs for an organization. Some of the key costs include managerial… Continue Reading The Value of Managing Conflict Effectively
Read More

Categories: Cost of Conflict, Practitioners, and Uncategorized.

Spotlight on… Dennis M. Dennis

Title: Founding Principal Company: Care Full Conflict, LLC City: Redmond, Washington (world headquarters for Microsoft and Care Full Conflict, LLC) Web site: Phone: 206-369-8732 Years in this position: 4 Years in conflict training: 30+ What inspired you to pursue a career in coaching, training or consulting? As an undergraduate I was deeply involved in the emerging field of community mental health. One of the key strategies of this approach was using a consultation model to create healthy systems and organizations as a means to preventing certain types of mental illness. Later, as a graduate student in psychology at Purdue,… Continue Reading Spotlight on… Dennis M. Dennis
Read More

Categories: Practitioners and Uncategorized.