Monthly Archives January 2012

Leadership, Conflict, and Authenticity

As the 2012 election gets closer, many political commentators have identified “authenticity” as a critical attribute for potential candidates. When it comes to leadership and conflict, what is “authenticity,” and why is it so important? The dictionary describes “authenticity” as “genuine” or “real.” In other words, it means being true to who you really are, knowing your values, and living them out consistently. In a world filled with new media and widespread access to data, people are constantly being bombarded with all kinds of messages. It’s no wonder everyone craves knowing what is really true and trustworthy about a person.… Continue Reading Leadership, Conflict, and Authenticity
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Categories: Communication and Behavior, Culture, and Uncategorized.

The Value of Managing Conflict Effectively

  Organizations want to know what kind of return on investment can come from improving their managers’ and employees’ ability to handle conflict effectively. It is a similar question to those asked about other types of training. In the case of conflict, the answer is easier to give. Cost Savings The Mediation Training Institute’s Organizational Cost of Conflict Measure provides an excellent tool for analyzing the out of pocket costs of conflict ( It categorizes a number of cost factors related to conflict and provides a means of estimating these costs for an organization. Some of the key costs include managerial… Continue Reading The Value of Managing Conflict Effectively
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Categories: Cost of Conflict, Practitioners, and Uncategorized.