Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988, 2010)
Established in 1985, MTI is the foremost provider of training, certification,
and consulting in workplace conflict management and mediation.
The Mediation Training Institute International offers free tools, articles, teleconferences, and other resources in our mission to raise public awareness about the costs and consequences of unmanaged conflict.
Cost-of-conflict calculator: Dana Measure of Financial Cost of Organizational Conflict. See also text versions in English, Spanish, Portuguese, French, German, Dutch, Afrikaans, Russian, Hebrew, and Japanese.
Organizational culture diagnostic: Dana Survey of Conflict Management Strategies. Uncover the conflict strategy imbedded in your organization's culture.
Calculate the return-on-investment in conflict management or mediation training for your organization. May be used by organizational managers, consultants, mediators, academicians, and others, including MTI Certified Trainers.
Over twenty annotated bibliographies of selected references on topics related to conflict management, including workplace bullying, violence prevention, conflict coaching, anger management, "difficult people," and more. For students, faculty, researchers, and the simply curious.
On a wide range of related topics, including: Managing Cultural Differences, Using the MBTI (Myers-Briggs) in Workplace Mediation, Managing Conflict in Government Workplaces, Coaching in Workplace Mediation, Productivity Tools for Today's Workplace, Mediating Disability (Reasonable Accommodation) Issues in the Workplace, How to Facilitate a Discussion Group, and others. También artículos en español.
Monthly noncommercial newsletter for all who share a concern with conflict and its management. Over 70,000 subscribers — the most popular newsletter in our field.
Listen to Dr. Dan Dana, MTI's founder and originator of Managerial Mediation, describe the tools for prevention and early resolution of workplace conflict — streaming audio, also downloadable MP3.
Attend your selection of free workshops on MTI's 7th annual "Mediation-at-Sea" Cruise from San Juan (Puerto Rico) to the southern Caribbean, November 15-22, 2009.
Just because your training budget evaporated doesn't mean your training needs did . . .
Affordable HRD designed with the recession in mind — low-cost, high-value, web-based, multimedia training courses that deliver vitalcompetencies in workplace conflict management for individuals, work teams, and organizations worldwide
On-line certification — When it doesn't make sense to fly there
Equivalent to attending an MTI Certification Conference in Managing Workplace Conflict
Instructional webinars — Train 100 employees for $3/each
Extensive reproducible application aids to leverage the learning... not your grandfather's webinar!
Computer-based training on CD — With web-based testing and reporting
Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work
