Conflict in the workplace is inevitable, but not all is serious enough to file a complaint. Nevertheless, such conflicts can have a financial impact and expose organizations to risk. The Mediation Training Institute (MTI) defines workplace disputes as two employees who must find a more effective way of interacting in order to solve a defined and demonstrated business problem. If you’re trying to decide if mediation is right for your business, download the Decision to Mediate Guide and enhance your conflict resolution skills!

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Decision to Mediate Guide