•  November 13, 2017 - November 17, 2017
     9:00 am - 5:00 pm

Certified Workplace Mediator and Trainer Program (CMT)
November 13 – 17, 2017

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

Program Overview


5-Day Program
November 13 – 17, 2017
8:30 a.m. to 5:00 p.m. Monday to Friday


Courtyard San Francisco Union Square
761 Post Street
San Francisco, CA 94109


Dorie Michalik
[email protected]

Program Fee

Registration: $2495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

Learning Objectives

  • Determine WHEN problems can best be solved by Third-Party Resolutions
  • Understand the model and practical applications for the Conflict Dynamics Profile
  • Practice the three primary tasks of the workplace mediator
  • Negotiate agreements to PREVENT RECURRENCE
  • Learn how to teach conflict resolution skills to employees

Benefits of Attending

Since this is an advanced program, participants learn extensive conflict resolution and mediation techniques and become certified in both Workplace Mediation and the Conflict Dynamics Profile (CDP).

  • This programs qualify for HRCI and SHRM recertification credits.

Materials needed to conduct these seminars must be purchased through MTI.

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.

Select the number of participants registering to begin.


Venue Website:

761 Post Street, San Francisco, California, 94109, United States


Experience one of California’s most dynamic cities with a visit to the Courtyard San Francisco Union Square. Located in a beautifully restored, early twentieth century building in downtown San Francisco, the hotel pays homage to the city’s rich history, while carving out a legacy all its own. Explore San Francisco by cable car and visit nearby attractions like Ghirardelli Square and Fisherman’s Wharf.

Contact Information

Courtyard San Francisco Union Square
761 Post Street
San Francisco, CA 94109

Website: http://www.marriott.com/hotels/travel/sfocn-courtyard-san-francisco-union-square/

Phone: +1-415-346-3800

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