February 19, 2019 - February 21, 2019
9:00 am - 5:00 pm
Certified Trainer in Workplace Conflict Resolution (CT Program)
February 19–21, 2019
MTI’s Certified Trainer in Workplace Conflict Resolution (CT Program), a train-the-trainer program, provides training and development professionals (practitioners) a set of turn-key training solutions to teach practical techniques for managing workplace conflict.
Over the course of this 3-day program, practitioners will learn the MTI method of Workplace Conflict Resolution and how to deliver Successful Conflict Conversations (SCC) and Third-Party Resolution (TPR) seminars.
In addition, all practitioners who complete the training will be certified to present, administer and provide feedback on the Conflict Dynamics Profile-Individual (CDP-I) assessment.
February 19–21, 2019
9:00 a.m. to 5:00 p.m.
Volume discounts apply for 3 or more attendees from the same organization.
Who Should Attend
The program is ideal for:
- Human Resource professionals and leaders within organizations who are responsible for training and development.
- External training consultants and mediators who want to conduct these seminars with clients.
- Discover how to equip employees with conflict resolution skills and effective mediation techniques
- Gain understanding and skills in the strategic management of organizational conflict
- Master facilitation skills to coach and train internal managers and individual contributors
- Understand the model and practical applications for the Conflict Dynamics Profile (CDP)
Benefits of Attending
Through this train-the-trainer certification course, practitioners will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution (Manager-as-Mediator) and Successful Conflict Conversations (Self-as-Mediator) seminars. Materials needed for these seminars are available for purchase through MTI.
- Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
- Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
- Become Certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
- Receive a comprehensive assessment of your own conflict behaviors to conflict through the Conflict Dynamics Profile.
All CT Program Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.
Practitioners must complete a Seminar Practicum before earning CT Program Certification.
Pre-approved Credit Hours
The Mediation Training Institute’s Resolving Workplace Conflict (RWC) program will be hosted at World Vision International headquarters in Monrovia, CA. Located 20 miles northeast of Los Angeles at the base of the San Gabriel Mountains, Monrovia is part of the San Gabriel Valley, just eight miles east of the City of Pasadena in Los Angeles County.
World Vision International
800 West Chestnut Avenue
Monrovia, CA 91016
Courtyard by Marriott Los Angeles Pasadena/Monrovia
Address: 700 W Huntington Dr, Monrovia, CA 91016
Phone: (626) 357-5211
DoubleTree by Hilton Hotel Monrovia – Pasadena Area
Address: 924 W Huntington Dr, Monrovia, CA 91016
Phone: (626) 357-1900