• February 6, 2018 - February 8, 2018
    9:00 am - 5:00 pm

Resolving Workplace Conflict (RWC)
February 6 – February 8, 2018

Resolving Workplace Conflict (RWC) is an exclusive set of training solutions for HR professionals and consultants. The program provides participants with an off-the-shelf training package for conflict resolution.

Program Overview


3-Day Program
February 6 – February 8, 2018

  • 9:00 a.m. to 5:00 p.m.
    Tuesday – Thursday


Location To Be Determined


Dorie Michalik

Program Fee

Registration: $1495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

HR Professionals and Consultants who want an off-the-shelf training package for conflict resolution.

Learning Objectives

  • Discover how to equip employees with conflict resolution skills and effective mediation techniques
  • Learn how to administer and present the Conflict Dynamics Profile
  • Gain facilitation skills to coach and train internal managers and individual contributors
  • Explore how to facilitate an interactive conflict resolution course with customization options for different types of employees.

Benefits of Attending

Following the multi-phase training process, HR professionals and consultants can administer the Conflict Dynamics Profile (CDP), conduct coaching sessions and train internal managers or individual contributors on conflict resolution and mediation strategies. Materials needed for these seminars are available for purchase through MTI.
  • Unique train-the-trainer experience providing participants with an off-the-shelf training package for conflict resolution
  • Certification in the Conflict Dynamics Profile – Individual Assessment
  • Practical Third-Party Resolution Skills
  • Conflict Simulations and Team Building Activities


Pre-Approved Credit Hours

SHRM (21 Hours), HRCI (21 Hours)

SHRM Recertification Provider 2017
HRCI Pre-Approved Programs
ICF - Continuing Coaching Education - Pre-Approved Credits

Materials needed to conduct these seminars must be purchased through MTI.

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.



800 West Chestnut Avenue, Monrovia, California, 91016, United States


The Mediation Training Institute's Resolving Workplace Conflict (RWC) program will be hosted at World Vision International headquarters in Monrovia, CA. Located 20 miles northeast of Los Angeles at the base of the San Gabriel Mountains, Monrovia is part of the San Gabriel Valley, just eight miles east of the City of Pasadena in Los Angeles County.

Contact Information

World Vision International
800 West Chestnut Avenue
Monrovia, CA 91016

Phone: 1.800.777.5777


Local Hotels

Courtyard by Marriott Los Angeles Pasadena/Monrovia
Address: 700 W Huntington Dr, Monrovia, CA 91016
Phone: (626) 357-5211

DoubleTree by Hilton Hotel Monrovia - Pasadena Area
Address: 924 W Huntington Dr, Monrovia, CA 91016
Phone: (626) 357-1900