Monthly Archives July 2011

The Value of Becoming Conflict Competent

In our books on conflict competence, we have explored not only how to improve competence but perhaps more importantly—why. In order to make the effort to change patterns of thinking and behavior, adults need to have a good reason. Fortunately, in the case of conflict, there are many that can benefit both individuals and organizations. People usually think of conflict as something negative and as a consequence their initial reaction is either to avoid it or to try to do something that makes it go away. In line with this thinking, the key benefit of conflict competence is lowering the… Continue Reading The Value of Becoming Conflict Competent
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Categories: Communication and Behavior and Uncategorized.