•  July 25, 2019
     9:00 am - 5:00 pm

Please Note: This program has been filled. Please check our program calendar for additional training locations and dates. You can also contact us at [email protected].


Certified Workplace Mediator and Trainer Program (CMT)
October 21–25, 2019

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

Program Overview


5-Day Program
August 19–23, 2019
9:00 a.m. to 5:00 p.m.


Delta Hotels Winnipeg
350 St. Mary Avenue
Winnipeg, R3C 3J2


Please contact us with any questions.

email: [email protected]
phone: 888.359.9906

Program Fee

Registration: $2495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

Learning Objectives

  • Determine WHEN problems can best be solved by Third-Party Resolutions
  • Understand the model and practical applications for the Conflict Dynamics Profile
  • Practice the three primary tasks of the workplace mediator
  • Negotiate agreements to PREVENT RECURRENCE
  • Learn how to teach conflict resolution skills to employees

Benefits of Attending

Following the training, participants will earn certification as an MTI Workplace Mediator and able to mediate differences confidently and efficiently to increase organizational productivity. Additionally, participants will be able to train others as an MTI Certified Trainer (CT) on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution and Successful Conflict Conversations Seminars. Materials needed for these seminars are available for purchase through MTI.
  • Equip participants with the necessary skills to mediate workplace conflict.
  • Teach participants how to train others on conflict resolution and mediation strategies.
  • Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
  • Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.
  • Participants also become certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
  • Pre-approved credit hours: SHRM (35), HRCI (35)

Please Note:

All CT Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.

Practitioners must complete a Seminar Practicum before earning CT Certification.

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.


350 St. Mary Avenue , Canada, Winnipeg, Manitoba, Canada, R3C 3J2


Enrich your time away from home at Courtyard Augusta. This contemporary hotel offers an unbeatable location near the Augusta National Golf Club, home to the Masters Tournament. It also feature access to an array of attractions including Evans Towne Center Park and the Augusta Riverwalk.

Please contact MTI first when making your reservations to access the room block and ensure you receive the most competitive rates.

Contact Information

Delta Hotels Winnipeg
350 St Mary Avenue
Winnipeg R3C 3J2

Website: https://www.marriott.com/hotels/hotel-photos/ywgdw-delta-hotels-winnipeg/

Phone: +1 204-942-0551

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