- June 5, 2019
9:00 am - 5:00 pm
This program is no longer available. Please select another program from the MTI calendar.
Certified Trainer in Workplace Conflict Resolution (CT Program)
June 25–27, 2019
MTI’s Certified Trainer in Workplace Conflict Resolution (CT Program), a train-the-trainer program, provides training and development professionals (practitioners) a set of turn-key training solutions to teach practical techniques for managing workplace conflict.
Over the course of this 3-day program, practitioners will learn the MTI method of Workplace Conflict Resolution and how to deliver Successful Conflict Conversations (SCC) and Third-Party Resolution (TPR) seminars.
In addition, all practitioners who complete the training will be certified to present, administer and provide feedback on the Conflict Dynamics Profile-Individual (CDP-I) assessment.
June 25–27, 2019
9:00 a.m. to 5:00 p.m.
Who Should Attend
The program is ideal for:
- Human Resource professionals and leaders within organizations who are responsible for training and development.
- External training consultants and mediators who want to conduct these seminars with clients.
- Discover how to equip employees with conflict resolution skills and effective mediation techniques
- Gain understanding and skills in the strategic management of organizational conflict
- Master facilitation skills to coach and train internal managers and individual contributors
- Understand the model and practical applications for the Conflict Dynamics Profile (CDP)
Benefits of Attending
Through this train-the-trainer certification course, practitioners will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution (Manager-as-Mediator) and Successful Conflict Conversations (Self-as-Mediator) seminars. Materials needed for these seminars are available for purchase through MTI.
Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
Become Certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
Receive a comprehensive assessment of your own conflict behaviors to conflict through the Conflict Dynamics Profile.
Materials needed to conduct these seminars must be purchased through MTI.
All CT Program Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.
Practitioners must complete a Seminar Practicum before earning CT Program Certification.
Pre-Approved Credit Hours
Navigate your way to Courtyard Seattle Downtown/Lake Union for comfort and convenience right on the shores of Lake Union. Just blocks from the most popular attractions in Downtown Seattle, including the Space Needle, Key Arena, the Queen Anne neighborhood and the Pacific Science Center, the hotel provides access to endless adventures. Catch a boat to go on a fun excursion, or take a sea plane and explore the Pacific Northwest from the air! The Seattle Streetcar stops right down the street from the Lake Union hotel and transports visitors to the Downtown Retail Core, Denny Triangle and South Lake Union areas. At the end of a busy day, sip and socialize while sampling mouthwatering dishes at The Bistro – Eat. Drink. Connect., located right on site, then retire to thoughtfully appointed guest rooms with free Wi-Fi, luxurious bedding and mini-refrigerators. Take a dip in the indoor pool, or work up a sweat in the 24-hour, state-of-the-art fitness center.