Raleigh, NC | Conflict Resolution Trainer Program

Certified Trainer in Workplace Conflict Resolution (CT)

September 25 – 27, 2018

The Certified Trainer in Workplace Conflict Resolution program (CT) is a 3-day program designed to teach professionals practical techniques for managing workplace conflict.

3-Day Program
September 25 – 27, 2018

• 9:00 a.m. to 5:00 p.m.
  Tuesday – Thursday

Courtyard Raleigh Midtown
1041 Wake Towne Drive
Raleigh, NC 27609

Dorie Michalik
888.359.9906
mti@eckerd.edu

Registration: $1495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to learn and train others in conflict resolution skills.

Learning Objectives

• Learn how to teach Third-Party Resolution strategies
• Gain understanding and skills in the strategic management of organizational conflict
• Understand the model and practical applications for the Conflict Dynamics Profile (CDP)

Benefits of Attending

Through this train-the-trainer certification course, participants will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution and Successful Conflict Conversations Seminars. Materials needed for these seminars are available for purchase through MTI.

• Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
• Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
• Receive a comprehensive assessment of their own conflict behaviors to
  conflict through the Conflict Dynamics Profile.

Materials needed to conduct these seminars must be purchased through MTI.

Pre-Approved Credit Hours

SHRM (21 Hours), HRCI (21 Hours), ICF Core Competencies (21 Hours), ICF Resource Development (10 Hours)