Phoenix, AZ | Mediation Certification

Certified Workplace Mediator and Trainer Program (CMT)
December 3 – 7, 2018

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

5-Day Program
December 3 – 7, 2018
8:30 a.m. to 5:00 p.m. Monday to Friday

Ottawa University
9414 North 25th Avenue
Room 204
Phoenix, AZ 85021

Dorie Michalik
888-359-9906
mti@eckerd.edu

Registration: $2495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

Learning Objectives

• Determine WHEN problems can best be solved by Third-Party Resolutions
• Understand the model and practical applications for the Conflict Dynamics Profile
• Practice the three primary tasks of the workplace mediator
• Negotiate agreements to PREVENT RECURRENCE
• Learn how to teach conflict resolution skills to employees

Benefits of Attending

• Equip participants with the necessary skills to mediate workplace conflict.
• Teach participants how to train others on conflict resolution and mediation strategies.
• Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
• Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.
• Pre-approved credit hours: SHRM (35), HRCI (35)

Materials needed to conduct these seminars must be purchased through MTI.

Pre-approved Credit Hours

SHRM (35 Hours), HRCI (35 Hours), ICF Core Competencies: (31 Hours), ICF Resource Development (10 Hours)