•  January 29, 2018 - February 2, 2018
     9:00 am - 5:00 pm

Certified Workplace Mediator and Trainer Program (CMT)
January 29 – February 2, 2018

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

Program Overview


5-Day Program
Januaray 29 – February 2, 2018
8:30 a.m. to 5:00 p.m. Monday to Friday


Location To Be Determined


Dorie Michalik

Program Fee

Registration: $2495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

Learning Objectives

  • Determine WHEN problems can best be solved by Third-Party Resolutions
  • Understand the model and practical applications for the Conflict Dynamics Profile
  • Practice the three primary tasks of the workplace mediator
  • Negotiate agreements to PREVENT RECURRENCE
  • Learn how to teach conflict resolution skills to employees

Benefits of Attending

Following the training, participants will be able to mediate differences confidently and efficiently to increase organizational productivity. Additionally, participants will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution and Successful Conflict Conversations Seminars. Materials needed for these seminars are available for purchase through MTI.
  • Equip participants with the necessary skills to mediate workplace conflict.
  • Teach participants how to train others on conflict resolution and mediation strategies.
  • Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
  • Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.

Pre-Approved Credit Hours

SHRM (35 Hours), HRCI (35 Hours), ICF Core Competencies: (31 Hours), ICF Resource Development (10 Hours)

SHRM Recertification Provider 2017
HRCI - Pre-aprroved Conflict Resolution Training and Mediation Training
International Couaching Federation - Pre-aprroved Conflict Resolution Training and Mediation Training

Materials needed to conduct these seminars must be purchased through MTI.

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.


8600 Austrian Court, Orlando, Florida, 32819, United States


Brighten your stay in The Sunshine State by booking a room at Courtyard Orlando International Drive/Convention Center. Situated in the heart of the city and right off of International Drive, the hotel is just 1 mile from the Orange County Convention Center and minutes from Orlando’s renowned theme parks, making us the perfect choice for mixing business with family fun.

Contact Information

Courtyard Orlando International Drive/Convention Center
8600 Austrian Court
Orlando, FL 32819

Website: http://www.marriott.com/mcooi

Phone: +1-407-351-2244

We're sorry, but all tickets sales have ended because the event is expired.