• March 6, 2018 - March 8, 2018
    9:00 am - 4:00 pm

Certified Trainer in Workplace Conflict Resolution (CT)

March 6 – 8, 2018

The Certified Trainer in Workplace Conflict Resolution program (CT) is a 3-day program designed to teach professionals practical techniques for managing workplace conflict.

Program Overview


3-Day Program
March 6 – 8, 2018

  • 9:00 a.m. to 5:00 p.m. Tuesday and Wednesday
  • 9:00 a.m. to 4:00 p.m. Thursday


Location To Be Determined


Dorie Michalik

Program Fee

Registration: $1495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to learn and train others in conflict resolution skills.

Learning Objectives

  • Learn how to teach Third-Party Resolution strategies
  • Gain understanding and skills in the strategic management of organizational conflict
  • Understand the model and practical applications for the Conflict Dynamics Profile (CDP)

Benefits of Attending

Through this train-the-trainer certification course, participants will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution and Successful Conflict Conversations Seminars. Materials needed for these seminars are available for purchase through MTI.

  • Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
  • Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
  • Receive a comprehensive assessment of their own conflict behaviors to
    conflict through the Conflict Dynamics Profile.



Pre-Approved Credit Hours

SHRM (21 Hours), HRCI (21 Hours), ICF Core Competencies (21 Hours), ICF Resource Development (10 Hours)

SHRM Recertification Provider 2017
HRCI Pre-Approved Programs
ICF - Continuing Coaching Education - Pre-Approved Credits

Materials needed to conduct these seminars must be purchased through MTI.

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.



Venue Website:

99 Park Avenue, New York, New York, 10016, United States


The Mediation Training Institute's program will be hosted at the Ayers Group at 99 Park at Grand Central, which provides an excellent event venue in the heart of Manhattan. Walking distance to numerous hotels, restaurants and shopping. Just two blocks from the Grand Central Terminal.



Renaissance Vinoy Resort & Golf Club

Most participants prefer to stay at the Renaissance Vinoy Resort & Golf Club. We have arranged special rates for program participants, and the resort provides complimentary transportation to and from campus. To make your reservations, please contact our Client Relations Department at 800-753-0444. Due to the heavy tourist trade (January– May), you are urged to make your hotel reservations at the time of registration for the program–at least four weeks prior to your arrival date. Check-in is 4:00 p.m.


If you are staying at the Renaissance Vinoy Resort & Golf Club (our preferred property), renting a car is optional as transportation will be provided to and from the campus daily.

A place of prominence, 99 Park at Grand Central provides the an excellent event venue in the heart of Manhattan. Walking distance to numerous hotels, restaurants and shopping. Just two blocks from the Grand Central Terminal.

Contact Information

Ayers Group
99 Park Avenue
8th Floor
New York, NY 10016

Website: www.marriott.com/wasus

Phone: +1-212-889-7788

Price Qty
Certified Workplace Trainer $1,495.00 (USD)  
Recertification - Certified Workplace Trainer $395.00 (USD)