•  July 2, 2019 - July 6, 2019
     9:00 am - 5:00 pm

Note: This program is no longer open for registration. Please view our list of upcoming programs.

Certified Workplace Mediator and Trainer Program (CMT)
August 19–23, 2019

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

Program Overview


5-Day Program
August 19–23, 2019
9:00 a.m. to 5:00 p.m.


Delta Hotels Edmonton Centre Suites
10222 102 Street
Edmonton, Alberta T5J 4C5


Please contact us with any questions.

email: [email protected]
phone: 888.359.9906

Program Fee

Registration: $2495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

Learning Objectives

  • Determine WHEN problems can best be solved by Third-Party Resolutions
  • Understand the model and practical applications for the Conflict Dynamics Profile
  • Practice the three primary tasks of the workplace mediator
  • Negotiate agreements to PREVENT RECURRENCE
  • Learn how to teach conflict resolution skills to employees

Benefits of Attending

Following the training, participants will earn certification as an MTI Workplace Mediator and able to mediate differences confidently and efficiently to increase organizational productivity. Additionally, participants will be able to train others as an MTI Certified Trainer (CT) on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution and Successful Conflict Conversations Seminars. Materials needed for these seminars are available for purchase through MTI.
  • Equip participants with the necessary skills to mediate workplace conflict.
  • Teach participants how to train others on conflict resolution and mediation strategies.
  • Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
  • Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.
  • Participants also become certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
  • Pre-approved credit hours: SHRM (35), HRCI (35)

Please Note:

All CT Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.

Practitioners must complete a Seminar Practicum before earning CT Certification.

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.


10222 102 Street, Edmonton, Alberta, Canada, T5J 4C5


Discover a new travel experience at Delta Hotels Edmonton Centre Suites. The newly renovated hotel provides stylish rooms and modern amenities in the heart of downtown. Connected to Edmonton City Centre, the hotel grants easy access to the vibrant ICE District, Rogers Place, the University of Alberta and the light rail stations, great for getting around the city.

Please contact MTI first when making your reservations to access the room block and ensure you receive the most competitive rates.

Contact Information

Delta Hotels Edmonton Centre Suites
10222 102 Street
Edmonton, Alberta T5J 4C5

Website: https://www.marriott.com/hotels/travel/yegec-delta-hotels-edmonton-centre-suites/

Phone: +1 780-429-3900

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