• August 6, 2018 - August 10, 2018
    9:00 am - 5:00 pm

Certified Workplace Mediator and Trainer Program (CMT)
August 6 – 10, 2018

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

Program Overview


5-Day Program
August 6 – 10, 2018
8:30 a.m. to 5:00 p.m. Monday to Friday


AC Hotel Chicago Downtown
630 N. Rush Street
Chicago, IL 60611


Dorie Michalik

Program Fee

Registration: $2495.00

Volume discounts apply for 3 or more attendees from the same organization.

Who Should Attend

Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.

Learning Objectives

  • Determine WHEN problems can best be solved by Third-Party Resolutions
  • Understand the model and practical applications for the Conflict Dynamics Profile
  • Practice the three primary tasks of the workplace mediator
  • Negotiate agreements to PREVENT RECURRENCE
  • Learn how to teach conflict resolution skills to employees

Benefits of Attending

Following the training, participants will be able to mediate differences confidently and efficiently to increase organizational productivity. Additionally, participants will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution and Successful Conflict Conversations Seminars. Materials needed for these seminars are available for purchase through MTI.
  • Equip participants with the necessary skills to mediate workplace conflict.
  • Teach participants how to train others on conflict resolution and mediation strategies.
  • Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
  • Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.

Materials needed to conduct these seminars must be purchased through MTI.

SHRM Recertification Provider CP-SCP Seal 2018
HRCI Pre-Approved Programs
ICF - Continuing Coaching Education - Pre-Approved Credits

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.



630 N. Rush Street, Chicago, Illinois, 60611, United States


The AC Hotel Chicago Downtown invites you to discover a new definition of boutique style in the heart of downtown Chicago. Steps away from the excitement of the Magnificent Mile and other renowned attractions, the hotel features tastefully appointed, spacious guest rooms, intuitive service, and a variety of stellar amenities to help you make the most of your stay. The hotel's prime location in Chicago's River North District makes it easy to explore the city's top destinations.

Contact Information

AC Hotel Downtown Chicago
630 North Rush Street
Chicago, IL 60611

Website: http://www.marriott.com/hotels/travel/chiac-ac-hotel-chicago-downtown/

Phone: +1-312-981-6600

Price Qty
Certified Workplace Mediator and Trainer $2,495.00 (USD)