• 1-day Program
     May 16, 2016
     8:30 am - 5:00 pm
  • 2-day Program
     May 17, 2016 - May 18, 2016
     8:30 am - 5:00 pm
  • 3-day Program
     May 16, 2016 - May 18, 2016
     8:30 am - 5:00 pm

May 17-19, 2016

Certification Courses in
Workplace Conflict Resolution and Mediation

Eckerd College’s Center for Conflict Dynamics (CCD) and Mediation Training Institute (MTI) will offer three-days of conflict resolution certification training for HR Professionals.

Conflict Dynamics Profile (CDP) In-Person Assessment Certification

  • 1-Day Program for Trainers
  • Program Fee: $995 (CDP is $495, if attending all-three days)
  • Created to improve self-awareness of what triggers conflict in individuals and how they respond to conflict, the CDP is a powerful tool that gives insight and practical approaches on how to manage conflict before it escalates.
  • HRCI & ICF approved (7 Credit Hours)

Workplace Conflict Resolution – Train-the-Trainer

  • 2-Day Program for Trainers
  • Program Fee: $995
  • Learn how to deliver MTI’s workplace conflict mediation programs internally to your own organization or externally to clients.
  • HRCI Approved (12.5 Credit Hours)
HRCI seal 2015

All programs qualify for HRCI credits.

HRCI Disclaimer: The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

Onsite custom and self-study options are also available.

Register Now

Review the Refund and Transfer & Substitution Policy for the Center for Conflict Dynamics and Mediation Training Institute.


Venue Phone: 1-847-824-7000

Venue Website:

2950 s. river road, des plaines, Illinois, 60018, United States


The Courtyard Chicago O’Hare hotel is a departure from the same old business travel. We offer a complimentary shuttle ride from Chicago O’Hare International Airport (ORD) and are 15 miles from downtown Chicago. Our Des Plaines hotel features a state-of-the-art lobby offering flexible work spaces, complimentary Wi-Fi and easy access to news, weather and airport conditions via the GoBoard digital information center. Our convenient on-site restaurant, The Bistro – Eat. Drink. Connect., provides healthy food and beverage options and serves freshly brewed Starbucks coffee. Take full advantage of downtime with our hotel’s on-site amenities which include an indoor pool, whirlpool and well-equipped fitness center. Nearby Rosemont attractions include Allstate Arena, Rosemont Theatre, the Fashion Outlets of Chicago and the Donald E. Stephens Convention Center. Our hotel also is convenient to a variety of local casual and fine dining establishments. It’s a new stay at the Courtyard Chicago O’Hare.

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