Who may register for Track 4

• Certified Trainers who have attended a previous Certification Course. Both active and inactive members of the global network are eligible to refresh.
  
  
• Individuals who have previously attended a presentation of the Manager-as-Mediator Seminar (all three modules)* conducted by an MTI Certified Trainer, and are otherwise qualified to become a Certified Trainer. Documented proof of attendance, such as a Certificate of Attendance from MTI, is required.

Past attendees are invited to renew their involvement by experiencing the recent improvements in the seminars and by receiving the latest upgrades in presentation aids.

External Certified Trainers may place this seal on your website or other promotional material upon completion of the Certification Course.

Resources you receive

• Latest version of Leader Guide
• Latest versions PowerPoint presentations — view show
• Course sourcebook: Managing Differences
• Downloadable audio edition of Managing Differences — listen to Introduction and Chapter 1 now (free to the public)
• Latest version of instructional video — view intro
• Coaching video — view coaching video launch pad
• Latest versions of Participant Workbook for each of the three modules
• Free replacement of any of these instructional aids when they are updated
• Updated certificate: "Certified Trainer of Managing Workplace Conflict"
  
  Plus
  
  
• Uncovering the Hidden Costs of Conflict — An eye-opening interactive presentation (15 minute and 45 minute versions).
• Weaving Mediation into the Fabric of Organizations — A blueprint for the strategic management of organizational conflict (approximately 45 minutes).
• Unrestricted personal access to on-line assessment instruments.

Benefits

1. See and experience the revitalized and redesigned seminars, which now reflect customer feedback gathered over the previous several years.
2. Receive the latest upgrades as well as new instructional and professional resources, including the new coaching video.
3. Network with your colleagues, re-energize your career.

Certificate (renewed)   "Certified Trainer of Managing Workplace Conflict"

*  Individuals who have attended both seminars (i.e., Manager-as-Mediator Seminar and the Self-as-Mediator Seminar) as distinct one-day programs are also eligible to register as a Refresher (Track 4) and become a Certified Trainer.