Track 3: Back to Main Course List
Certification in Managing Workplace Conflict
How to Mediate Workplace Conflict
Who should register for Track 3
For coaches, mediators, OD consultants, facilitators, human resource professionals, employee assistance (EAP) professionals, employee relations professionals, diversity specialists, labor union officials, attorneys, quality improvement specialists, realtors, law enforcement personnel, ombuds, college faculty, and other professionals who wish to enhance their ability to assist others when conflict arises.
Professionals in any field who are also experienced trainers may consider registering for Track 1: Train-the-Trainer
Certified Professionals in independent practice may place this seal on your website or other promotional material upon completion of the Certification Course.
Key Benefit — You receive unlimited complimentary use of the on-line MTI Assessment Instruments for measuring the costs and forms of conflict in your, or your client's, organization. A powerful tool for strategic planning, marketing, and demonstrating the return-on-investment of training and organization development initiatives.
Resources you receive
Gain knowledge and skill in the two core competencies for the prevention and early resolution of workplace conflict, which will enhance your ability to be of service to your clients.
Gain understanding of methods for the strategic management of organizational conflict, which will enable you to help you clients take a proactive rather than reactive approach.
Use your coaching video to actually show your clients how to resolve their conflicts, supplemented by your subject-matter knowledge and coaching/counseling ability.
Be a presenter aboard MTI's annual "Mediation-at-Sea" Cruise for Education, Certification, and Relaxation.
Earn credits for your professional development. See continuing education approvals.
Certificate: "Certified Professional in Managing Workplace Conflict"