Making Conflict Productive – Integrating the CDP into Your Organization
Complimentary webinar with questions & discussion to follow
Tuesday, June 25, 2019 from 12-1:00 p.m. EDT
In this one-hour webinar, MTI Master Trainer, Terry Marschall, helps you change the conflict conversation at work by jumpstarting your use of the Conflict Dynamics Profile-Individual (CDP-I) in your organization.
As a MTI Certified Trainer (CT) in Workplace Conflict, we invite you to join the CT learning community whether you are new to the CDP-I or have already integrated it into your organization.
In this webinar, you learn the following:
- The basic components of the CDP-I that will prevent harmful conflict in your workplace;
- Innovative applications of the instrument for team building, change management, organizational development, and training needs analysis;
- A new stand-alone program for using the CDP-I in a team context; and
- Tips for using the CDP-I to enhance communication and resolve conflicts.
Exercises to Jumpstart Communication
In addition, we explore the Perspective Taking Worksheet and the Expressing Emotions exercise which you can use with clients to help them communicate openly and honestly and address conflicts more directly.
Resources Available to You!
Remember that as an MTI Certified Trainer, you always have access to the most current versions of the marketing and certification resources in the MT Certified Trainer Dropbox, including the materials we review during this webinar.
About Terry Marschall, MTI Master Trainer & Senior Faculty Consultant
Terry Marschall has been active as a mediator of workplace conflict for more than three decades. In her capacity as a certified mediator and as a master trainer for the Mediation Training Institute, she has guided hundreds of people in resolving their differences in the workplace, creating collaborative and productive environments, and preserving the employer’s bottom line. Terry’s success in resolving conflict flows from a deep understanding of the complexity and dynamics of workplace relationships and their impact on the organization as a whole.
Terry is certified as a Senior Human Resources Professional (SPHR) by the Human Resources Certification Institute (HRCI) and as a Senior Certified Professional (SHRM-SCP) by the Society for Human Resource Management (SHRM). Terry holds dual Bachelor’s degrees in Business Administration and Fashion/Textile Design, with post graduate studies in Human Resource Development.