- April 2, 2019 - April 4, 2019
9:00 am - 5:00 pm
Certified Trainer in Workplace Conflict Resolution (CT)
April 2–4, 2019
MTI’s Certified Trainer in Workplace Conflict Resolution (CT Program), a train-the-trainer program, provides training and development professionals (practitioners) a set of turn-key training solutions to teach practical techniques for managing workplace conflict.
Over the course of this 3-day program, practitioners will learn the MTI method of Workplace Conflict Resolution and how to deliver Successful Conflict Conversations (SCC) and Third-Party Resolution (TPR) seminars.
In addition, all practitioners who complete the training will be certified to present, administer and provide feedback on the Conflict Dynamics Profile-Individual (CDP-I) assessment.
April 2–4, 2019
9:00 a.m. to 5:00 p.m.
Who Should Attend
The program is ideal for:
- Human Resource professionals and leaders within organizations who are responsible for training and development.
- External training consultants and mediators who want to conduct these seminars with clients.
- Discover how to equip employees with conflict resolution skills and effective mediation techniques
- Gain understanding and skills in the strategic management of organizational conflict
- Master facilitation skills to coach and train internal managers and individual contributors
- Understand the model and practical applications for the Conflict Dynamics Profile (CDP)
Benefits of Attending
Through this train-the-trainer certification course, practitioners will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution (Manager-as-Mediator) and Successful Conflict Conversations (Self-as-Mediator) seminars. Materials needed for these seminars are available for purchase through MTI.
Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
Become Certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
Receive a comprehensive assessment of your own conflict behaviors to conflict through the Conflict Dynamics Profile.
All CT Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.
Practitioners must complete a Seminar Practicum before earning CT Certification.
Pre-Approved Credit Hours
The Courtyard San Antonio Riverwalk is located in the heart of the city and offers easy access to a variety of attractions such as SeaWorld® San Antonio, concert venues and the Alamo. If you need to take care of work commitments, use the hotel’s ergonomic workstations and free high-speed Wi-Fi, or visit the business center for access to additional services. In the mornings, stop by The Bistro before strolling outside to discover why San Antonio is one of the premier business and vacation destinations in Texas. During downtime, go for a swim in the outdoor pool or work up a sweat in the fitness center with cardio equipment and free weights.