- October 1, 2019 - October 2, 2019
9:00 am - 5:00 pm
MTI’s Certified Trainer in Workplace Conflict Resolution (CT Program), a train-the-trainer program, provides training and development professionals (practitioners) a set of turn-key training solutions to teach practical techniques for managing workplace conflict.
Turn-Key Conflict Resolution Program for Trainers
Over the course of this 3-day program, practitioners will learn the MTI method of Workplace Conflict Resolution and how to deliver Successful Conflict Conversations (SCC) and Third-Party Resolution (TPR) seminars.
In addition, all practitioners who complete the training will be certified to present, administer and provide feedback on the Conflict Dynamics Profile-Individual (CDP-I) assessment.
Oct 29–31, 2019
9:00 a.m. to 5:00 p.m.
Courtyard Boston Downtown
275 Tremont Street
Boston, MA, 02116
Who Should Attend
The program is ideal for:
- Human Resource professionals and leaders within organizations who are responsible for training and development.
- External training consultants and mediators who want to conduct these seminars with clients.
- Discover how to equip employees with conflict resolution skills and effective mediation techniques
- Gain understanding and skills in the strategic management of organizational conflict
- Master facilitation skills to coach and train internal managers and individual contributors
- Understand the model and practical applications for the Conflict Dynamics Profile (CDP)
Benefits of Attending
Through this train-the-trainer certification course, practitioners will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution (Manager-as-Mediator) and Successful Conflict Conversations (Self-as-Mediator) seminars. Materials needed for these seminars are available for purchase through MTI.
Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
Become Certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
Receive a comprehensive assessment of your own conflict behaviors to conflict through the Conflict Dynamics Profile.
All CT Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.
Practitioners must complete a Seminar Practicum before earning CT Certification.
Pre-Approved Credit Hours
Venue: Courtyard Boston Downtown
The Courtyard Boston Downtown is centrally located in the heart of the Theater District in Downtown Boston. The hotel is steps from the Wang Center for Performing Arts, Boston Opera House, Shubert Theatre and Charles Playhouse. Back at our boutique hotel, get inspired by our iconic interiors including a dramatic black-and-white marble lobby with deco details, Post No. 10 bar and restaurant, and the Library. The stylish spaces toast a celebrated history, while providing modern technology and services for today’s travelers.
Please contact MTI first when making your reservations to access the room block and ensure you receive the most competitive rates.