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CLICK-ALERT # 1: Deadline July 8, Denver certification   .....   CLICK-ALERT # 2: Deadline July 12, book your stateroom aboard Mediation-at-Sea cruise   .....   CLICK-ALERT # 3: Sept 2009, all MTI courses together, Kansas City   .....   CLICK-ALERT # 4: On-line certification, no travel
Go to MTI home Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988, 2009)

Established in 1985, MTI is the foremost provider of training, certification,
and consulting in workplace conflict management and mediation. 		Click for more info about training without traveling
 
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Just because your training budget evaporated doesn't mean your training needs did . . .
Training without traveling Affordable HRD designed with the recession in mind — low-cost, high-value, web-based, multimedia training courses that deliver vitalcompetencies in workplace conflict management for individuals, work teams, and organizations worldwide

  • On-line certification — When it doesn't make sense to fly there
    Equivalent to attending an MTI Certification Conference in Managing Workplace Conflict
  • Instructional webinars — Train 100 employees for $3/each
    Extensive reproducible application aids to leverage the learning... not your grandfather's webinar!
  • Computer-based training on CD — With web-based testing and reporting
    Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work

The Dana Measure of Financial Cost of Organizational Conflict
A tool for demonstrating the bottom-line impact of HRD and OD interventions

Use the on-line calculator in the Conflict Management Toolbox for immediate results.

Use this formula for estimating your return-on-investment in conflict management training.

Plain Text Versions
Receive a courtesy copy of the plain text version of Measuring the Financial Cost of Conflict by email autoresponder. The document should arrive in your in-box in less than one minute. Corporate intranets may slow delivery. Click the language edition that you wish to receive, and send the blank email that appears in your outbox:
Other languages (in alphabetical order):
Afrikaans
Dutch
French
German 		Hebrew
Japanese
Portuguese
Romanian 		Russian
Spanish

Case examples:   Health care | Telecommunications

Translator?   If you are a native speaker of a language other than those listed above, and are willing to translate this instrument from English to your native tongue as a public service, please send email to info@mediationworks.com for details. Your translated version will be offered free from this website, and you will be acknowledged by name as the translator.