Officials of labor unions have a special responsibility to the workers who look to them for leadership, and to their employer whose success and preservation is vital to all.

The days of knee-jerk adversarial relationship between labor leaders and management are past. Leaders of workers and leaders of management share the duty of building and maintaining constructive, cooperative relationships for their mutual benefit.

Labor union leaders will benefit by choosing the Track 2 option. You'll receive the Coaching Video and many other resources (see links below) to help you help workers engage in constructive, problem-solving dialogue with co-workers and with supervisors.

The Train-the-Professional (Track 3) option is recommended for coaches, consultants, labor relations professionals, and others who contribute to a collaborative workplace.

* Click for complimentary access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line calculator producing immediate results. Estimate your financial return on investment in conflict management training.

Course Information

• Main page | Calendar of dates and cities | One-page printable flyer
• Track 2: Train-the-Manager (union leader)**
  For union officials, stewards, and other labor leaders, as well as company managers who wish to enhance cooperation between labor leaders and the organization
• Track 3: Train-the-Professional**
  For human resource and employee relations personnel, as well as union organization professionals, who must deal with conflict when it arises in the delivery of their services
• Registration options and fees
• Register here
  
  **  Union officials and company managers may attend together to become better win-win communicators.

Can't attend? Or need to train many employees at low cost? Consider using web-based training. Or train your entire team in one hour in your conference room for one low fee by joining an upcoming webinar.