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CLICK-THIS # 1: Deadline for Houston, Los Angeles:   June 7   . . . . .   CLICK-THIS # 2: Certifications: Albuquerque, Houston, Los Angeles, Portland, Las Vegas ... more   . . . . .   CLICK-THIS # 3: On-line certification, no travel
Go to home Certification Courses in Managing Workplace Conflict
Professionals  |  Managers  |  Train-the-Trainer

"The overwhelmingly best choice for training in the core competencies
for managing workplace conflict!"
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Human Resource Development (HRD) Professionals
Menu of All Services to Organizations
For quick answers to your main questions

The Train-the-Trainer (Track 1) option is explicitly intended for HRD professionals:

Internal training staff whose responsibilities include providing instruction to others in their organization. By attending this open-enrollment event, you save thousands of dollars by avoiding the necessity of an in-house train-the-trainer program.

External training consultants possessing competencies in classroom instruction who wish to be certified to conduct the world's best conflict management training for their clients, to receive superb marketing support, and to qualify as a trainer subcontractor in MTI's corporate and government contracts.

See information specifically for members of ASTD and SHRM.

Whether internal or external, you will have access to these powerful and flexible organizational assessment instruments.

Click for complimentary access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line calculator producing immediate results. Estimate your financial return on investment in conflict management training.

Join Dr. Dana's monthly teleconference for people who are considering becoming a Certified Trainer of Managing Workplace Conflict — free and open the public. Register here to receive an announcement of the next opportunity.

Return-on-Investment (ROI) — Use this formula to calculate the ROI in conflict management training. Use these assessment instruments for customized purposes.

SHRM seal of approval

Approved by HRCI   Attendees who are PHR- or SPHR-qualified by the Human Resource Certification Institute (HRCI) may receive credit hours for recertification. You will receive a certificate upon completion of the Conference that documents your attendance and the number of contact hours.

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