The daily work-life of Employee Relations Professionals is rife with conflict. Indeed, the reason your job exists is to manage and prevent disruptive and costly* conflict!
The Train-the-Professional (Track 3) option is ideally suited to employee relations staff and managers. Among the practical conflict-prevention tools you will receive is a Coaching Video that actually demonstrates how to perform the core competencies for managing workplace conflict — an invaluable aid in helping employees and managers resolve conflict situations early, before hostilities spiral.
Approved by HRCI Attendees who are PHR- or SPHR-qualified by the Human Resource Certification Institute (HRCI) may receive credit hours for recertification. You will receive a certificate upon completion of the Conference that documents your attendance and the number of contact hours.
* Click for complimentary access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line calculator producing immediate results. Computer your financial return-on-investment (ROI) in conflict management training.
Course Information
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Monthly Teleconference — "Managing Conflict in a Unionized Organization" hosted by Certified Trainer Calvin Souther, for over 20 years a senior HR executive and chief spokesman in multiyear contract negotiations, grievance meetings, and arbitrations. Email Calvin Souther.
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