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Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2014)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.

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Mediation-at-Sea: 2015
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Go to course home page Equivalent to attending a Certification Course in Managing Workplace ConflictLearn more
When it doesn't make sense to fly there
For managers and professionals, with Trainer Certification option.
Training without traveling
Public Certification Courses
Open-enrollment opportunites for
Mediator Certification   |   Advanced Mediation   |   Professional Certification   |   Trainer Certification

Click to visit Certification Course home page

MTI is the foremost provider of training and certification in managing and mediating workplace conflict. Click Google and Yahoo to view today's search results.

Gain the skills, tools, and credentials to resolve conflicts as a mediator. Become qualified as a Certified Trainer to establish the two core conflict management competencies for your internal and external clients. Achieve your professional and career goals. CEU-approved open-enrollment events are held throughout the United States and internationally.

  Open-enrollment Programs  

Mediator Certification
Expertly resolve workplace conflicts before they escalate to litigation — as an internal professional, or as an independent mediator . . . more
  ~ Available in-house for as few as three participants

Advanced Mediator Certification
Current mediators who wish to serve the lucrative workplace sector, as well as organizational ombuds and other internal professionals, may expand your services to this rapidly growing field . . . more

Certifications in Managing Workplace Conflict
Learn to perform the core competencies for managing conflict, and to coach others to do so. Qualify to deliver classroom training in self-help mediation . . . more


Train-the-Trainer — "Certified Trainer of Managing Workplace Conflict"
  ~ Internal HRD professionals qualify to train in-house
  ~ External HRD consultants gain access to expanded markets and join MTI's global network of Certified Trainers
  ~ Online Trainer Certification without leaving home

Professionals — "Certified Professional in Managing Workplace Conflict"
  ~ Coaches, consultants, mediators, attorneys, union leaders, college professors, human resource and employee relations staff, and other professionals enhance their effectiveness

Managers — "Certified Manager of Workplace Conflict"
  ~ Organizational leaders gain the core competencies for managing workplace conflict

Mediation-at-Sea Cruise
MTI's Annual Cruise for Education, Certification, and Relaxation
   2016 Cruise Date to be Announced.
   Certification Course
   Free Workshops
  When & Where  

Certification Courses
   Summary of all course options
   Calendar with details

Current schedule:
     May 17-18, 2016 — Chicago, IL
     Jun 6-10, 2016 — Washington, DC
     Jun 13-17, 2016 — New York, NY
     Jul 25-29, 2016 — Seattle, WA
     Jul 28-29, 2016 — Nashville, TN
     Aug 8-12, 2016 — Boston, MA
     Aug 29 - Sep 2 — Las Vegas, NV
     Sep 19-23, 2016 — Washington, DC
     Sep 26-30, 2016 — Miami, FL
     Sep 26-30, 2016 — New York, NY
     Oct 17-21, 2016 — Houston, TX
     Oct 24-28, 2016 — Atlanta, GA
     Nov 7-11, 2016 — Phoenix, AZ
     Nov 10-11, 2016 — Nashville, TN
     Nov 14-18, 2016 — Los Angeles, CA

Also consider:
   On-line certification (no travel)
   Webinar as "buyer's remorse insurance"
   In-house training for 3 or more — request proposal and price quote
   Private groups for 3 or more
   Be notified of future dates

For open-enrollment certification programs held outside the United States, and administered by affiliated organizations, please view international affiliates.

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