Mary Lou O’Kennedy

Mary Lou O’Kennedy is a founding director of OAK Conflict Dynamics which is the leading Irish provider of mediation, conflict management training and consultancy in workplace dynamics. She has extensive experience over the past fourteen years in working with senior management in multinational companies, public and private hospitals, small and medium sized enterprises and public organizations in Ireland and Europe. Mary Lou works in partnership with the Mediation Training Institute, Working with Resilience in Australia, and the CINERGY Group in Toronto. She is master trainer with the Mediation Training Institute and with the CINERGY Group in Conflict Management Coaching. She… Continue Reading Mary Lou O’Kennedy
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Holly Tompson, PhD, PCC

In addition to being a CDP Master Trainer, Dr. Holly Tompson serves as a Senior Faculty and Executive Coach at the Leadership Development Institute, a network associate of the Center for Creative Leadership located on the campus of Eckerd College. Holly has taught MBA courses in Leadership Competencies, Conflict Management & Negotiations and International Management and has led over a dozen international study courses for graduate students. Her research and coaching specialties include: developing leadership capacity, managing career transitions, work-life balance and strategic conflict management. After earning a B.A. from Trinity University in Business Administration she received a PhD in… Continue Reading Holly Tompson, PhD, PCC
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Will Luera

In addition to being an MTI Master Trainer, Will Luera is the Director of Improvisation at Florida Studio Theatre, Director of Big Bang Improv and serves as the Artistic Director Emeritus of ImprovBoston. Will also provides corporate training for companies all over the world using the tools of improvisation as a way to teach leadership, conflict resolution, active listening, and team building. Some of his clients include Google, Harvard University, The United States Department of State among others. Will is also a co-creator of Healing Moments for Alzheimer’s, a non-profit organization that provides education advocacy and ministry for persons with… Continue Reading Will Luera
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Lynn Litow Flayhart

Lynn Litow Flayhart is a leadership and organizational development consultant with over 35 years experience. She specializes in executive coaching; leadership assessment for selection, development and succession planning; organizational assessment and development; culture assessment and change management; team building; strategic and business planning; facilitation; and, mediation. As a former practitioner in counseling and psychotherapy and founder and leader of a successful consulting firm, Lynn uses her extensive background and expertise to enable her clients to clearly identify their challenges and develop sustainable strategies to grow and achieve their goals. With an emphasis on transferring knowledge, she works with her clients… Continue Reading Lynn Litow Flayhart
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Kim Faircloth

Kim Faircloth, PhD, ICF-ACC, SHRM-SCP, SPHR has twenty-five plus years of leadership development, executive coaching, management, and professional human resources experience. Service as an Ombudsman, Mediator, Workforce Strategies Consultant, and Director of both Human Resources and Education & Training Departments give her a very practical perspective on integrating conflict management initiatives into employee engagement programs. Dr. Faircloth’s degrees are in Human Resources Management and Organizational Leadership, and she has coached thousands of employees on addressing interpersonal conflict while promoting productive conflict skills necessary for innovation. As a workplace strategies consultant, she has launched a broad range of workplace engagement and… Continue Reading Kim Faircloth
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Erika Deines

Erika Deines is a Chartered Mediator, Conflict Coach and certified Consultant in Workplace Mediation. She is President of D&A | Deines & Associates, a workplace dispute resolution (DR) service provider, registered in Alberta and B.C. Over the past eighteen years, Erika has been mediator and group-facilitator for several hundred mediations of organizational and governmental nature, First Nations workplace issues, as well as family, divorce and parent-teen matters. She has facilitated municipal bylaw task forces, town hall meetings for community developments, conducted PADRs (preliminary alternative-DR meetings) for landowners in dispute with the energy sector, and consumer complaints for the Better Business… Continue Reading Erika Deines
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Barbara Thompson and John Roe

Ms. Thompson and Dr. Roe are certified Consultants in Workplace Mediation with MTI and certified trainers of MTI’s seminars in Third-Party Resolutions and Successful Conflict Conversations. Barbara’s background includes extensive mediation training and she is a founding partner and consultant in The Discovery Group, a partnership of consulting professionals that provides consulting, coaching, and training, in the personal and interpersonal competencies that produce measurable results in workplace performance. She has consulted with and trained for major companies and a variety of small businesses, from closely-held family companies to non-profit and educational institutions. Dr. Roe ‘s background includes training in Essentials of Mediation and Divorce Mediation,… Continue Reading Barbara Thompson and John Roe
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Rebecca Armacost, MTI Master Trainer

  Rebecca Armacost has had a distinguished career with over 25 years of experience as an executive and senior leader in Global Human Resource Management and Organizational Development. Most recently, Rebecca served as the Vice President of People & Culture for a non-profit service agency and as Head of HR for a financial services start-up. She now functions as the Founder and CEO of AmaniHR, a boutique HR Consulting company with a mission to develop organizations by focusing on people. Rebecca has passion and experience in organizational change initiatives including mediation and conflict transformation, leadership development, corporate culture and diversity,… Continue Reading Rebecca Armacost, MTI Master Trainer
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MTI Master Trainer

MTI’s team members are here to provide you with outstanding advisement, training coordination, and instruction. All courses are delivered by our experienced team of certified Master Trainers. The instructor for this course will be added shortly.
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Lynda Mann

Lynda’s extensive experience in public and private sector human resource development includes more than 3,500 hours of consulting interventions (including mediation interventions), instructional development and platform training. Lynda, a retired Full Colonel, is a 26-year veteran of the U.S. Army, where she attended the Army’s Organizational Effectiveness School (the Army’s equivalent of organization development) and its Equal Opportunity School. She has consulted at all organizational levels within government and private industry, ranging from strategic initiatives to production line problem solving, and has served as an Equal Opportunity/Equal Employment Opportunity case manager at the Federal level. In addition to working in… Continue Reading Lynda Mann
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