May 5, 2020
3:50 pm

Registration Closed

Name: Virtual Certified Trainer | Workplace Conflict Resolution
Start: 2020-05-05T15:50:00-04:00
End: 2020-05-05T15:50:00-04:00
Location: Virtual Certification – Technical Requirements

The Virtual Certified Trainer (VCT) in Workplace Conflict Resolution program scheduled for May 26-29, 2020 has been filled. Please select our June 1-4, 2020 or June 22-25, 2020 program or view the program calendar for additional dates.

Venue: Virtual Certification - Technical Requirements

Description:

Program Attendance

To become certified, participants must attend all program days (morning and afternoon sessions) along with meeting the other requirements.

Technology Requirements for the Program

All participants must have access to a monitor (to follow along with the training presentation), and a working webcam, speaker and microphone (connecting via phone can also be used for audio) to actively participate in each session.

Please contact us at mti@eckerd.edu for more information.

Virtual Certification - Technical Requirements

Meet The Instructor

Terry Marschall

Terry Marschall has been active as a mediator of workplace conflict for more than three decades. In her capacity as a certified mediator and as a principal trainer for Mediation Training Institute, she has guided hundreds of people in resolving their differences in the workplace, creating collaborative and productive environments, and preserving the employer’s bottom line. Terry’s success in resolving conflict flows from a deep understanding of the complexity and dynamics of workplace relationships and their impact on the organization as a whole. Terry’s background as a small business owner, consultant, and as a senior executive in the Fortune 500 arena, allows her a good understanding of the issues that face today’s workplace. She has held numerous executive level corporate and regional positions with top companies such as the Target Corporation and Woodward & Lothrop/John Wanamaker. She has held positions as Divisional Vice President, Regional Human Resources Manager, Stores Director and Senior Buyer, and has had direct responsibilities for budgets of more than $80M annually and led more than 400-person teams. Terry has a strong background in HR management with extensive experience in recruitment, employee relations, succession planning, and leadership development. With experience in instructional design, she has developed and presented a variety of programs in areas such as conflict management, coaching for development and performance, interviewing and selection, team effectiveness, organizational alignment, and union response. She is certified to administer, deliver and interpret results of various behavioral assessment instruments relating to conflict management and employee development including the Conflict Dynamics Profile (CDP) Assessment. As a consultant, Terry holds an excellent reputation among her clientele as a source of sensible solutions in difficult situations. She is exceptional in her ability to engage meaningful communications and relations with people from all walks of life…from the top executive to the line worker. Her intuitive problem-solving approach has successfully guided her clients to strategies with demonstrable bottom line results. Terry is certified as a Senior Human Resources Professional (SPHR) by the Human Resources Certification Institute (HRCI), and Senior Certified Professional (SHRM-SCP) by the Society for Human Resource Management (SHRM). Terry holds dual Bachelors’ Degrees in Business Administration and Fashion/ Textile Design, with post graduate studies in Human Resource Development.

888-359-9906

Virtual Certified Trainer | Workplace Conflict Resolution

Registration Closed

The Virtual Certified Trainer (VCT) in Workplace Conflict Resolution program scheduled for May 26-29, 2020 has been filled. Please select our June 1-4, 2020 or June 22-25, 2020 program or view the program calendar for additional dates.

Venue: Virtual Certification - Technical Requirements

Program Attendance

Technology Requirements for the Program

Virtual Certification - Technical Requirements

Meet The Instructor

Terry Marschall

Upcoming Programs

Virtual Certified Mediator and Trainer (June 2023)

CDP Certification (June 2023)

Virtual Certified Mediator and Trainer (July 2023)

CDP Certification (August 2023)

Virtual Certified Mediator and Trainer (August 2023)

CDP Certification (September 2023)

Virtual Certified Mediator and Trainer (October 2023)

CDP Certification (October 2023)

Connect with MTI

MTI @ Eckerd

888-359-9906

mti@eckerd.edu