• May 14, 2018 - May 16, 2018
    8:00 am - 5:00 pm

Resolving Workplace Conflict (RWC)
May 14 – 16, 2018

Resolving Workplace Conflict (RWC) is an exclusive set of training solutions for HR professionals and consultants. The program provides participants with an off-the-shelf training package for conflict resolution.

Program Overview


3-Day Program
May 14 – 16, 2018

  • 9:00 a.m. to 5:00 p.m. Tuesday and Wednesday
  • 9:00 a.m. to 4:00 p.m. Thursday


Pivot Interiors (Training Room)
3355 Scott Blvd
Ste 110
Santa Clara, CA 95054


Dorie Michalik

Program Fee

Registration: $1495.00

Volume discounts apply for 3 or more attendees from the same organization.

Fee includes program materials and breakfast, lunch and refreshments during the workshop.

Who Should Attend

HR Professionals and Consultants who want an off-the-shelf training package for conflict resolution.

Learning Objectives

  • Discover how to equip employees with conflict resolution skills and effective mediation techniques
  • Learn how to administer and present the Conflict Dynamics Profile
  • Gain facilitation skills to coach and train internal managers and individual contributors
  • Explore how to facilitate an interactive conflict resolution course with customization options for different types of employees.

Benefits of Attending

Following the multi-phase training process, HR professionals and consultants can administer the Conflict Dynamics Profile (CDP), conduct coaching sessions and train internal managers or individual contributors on conflict resolution and mediation strategies. Materials needed for these seminars are available for purchase through MTI.
  • Unique train-the-trainer experience providing participants with an off-the-shelf training package for conflict resolution
  • Certification in the Conflict Dynamics Profile – Individual Assessment
  • Practical Third-Party Resolution Skills
  • Conflict Simulations and Team Building Activities

Materials needed to conduct these seminars must be purchased through MTI.

SHRM Recertification Provider CP-SCP Seal 2018
HRCI Pre-Approved Programs
ICF - Continuing Coaching Education - Pre-Approved Credits

Onsite custom options are also available.

Start Registration

Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.



Venue Website:

3355 Scott Bvld, Santa Clara, California, 95054


Located at Pivot Interiors’ 24,000 sq. ft. headquarters in Northern California, this training location provides an inspiring learning environment for all participants.

The training facility is located 10 minutes from downtown Santa Clara, offering a wealth of dining, art and culture to explore during your stay. Santa Clara is also located in the heart of the San Francisco Bay Area and Silicon Valley and all it has to offer.

Nearby Hotels

TownePlace Suites by Marriott, 2877 Lakeside Drive, Santa Clara (.2 miles away)
Embassy Suites by Hilton, 2885 Lakeside Drive, Santa Clara (.24 miles away)
The Plaza Suites, 3100 Lakeside Drive, Santa Clara (.3 miles away)

Contact Information

3355 Scott Blvd.
Ste #110
Santa Clara, CA 95054

Website: http://www.pivotinteriors.com/showrooms/santa-clara

Phone: 408.432.5600

Price Qty
Resolving Workplace Conflict Certification $1,495.00 (USD)