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September 17, 2019 - September 19, 2019
9:00 am - 5:00 pm
Certified Trainer in Workplace Conflict Resolution (CT Program)
September 17–19, 2019
MTI’s Certified Trainer in Workplace Conflict Resolution (CT Program), a train-the-trainer program, provides training and development professionals (practitioners) a set of turn-key training solutions to teach practical techniques for managing workplace conflict.
Over the course of this 3-day program, practitioners will learn the MTI method of Workplace Conflict Resolution and how to deliver Successful Conflict Conversations (SCC) and Third-Party Resolution (TPR) seminars.
In addition, all practitioners who complete the training will be certified to present, administer and provide feedback on the Conflict Dynamics Profile-Individual (CDP-I) assessment.
Program Overview
Length
3-Day Program
September 17–19, 2019
9:00 a.m. to 5:00 p.m.
Location
Courtyard Atlanta Buckhead
3332 Peachtree Road NE
Atlanta, GA 30326
Coordination
Please contact us with any questions.
email: mti@eckerd.edu
phone: 888.359.9906
Program Fee
Registration: $1495.00
Volume discounts apply for 3 or more attendees from the same organization.
Who Should Attend
The program is ideal for:
- Human Resource professionals and leaders within organizations who are responsible for training and development.
External training consultants and mediators who want to conduct these seminars with clients.
Learning Objectives
- Discover how to equip employees with conflict resolution skills and effective mediation techniques
- Gain understanding and skills in the strategic management of organizational conflict
- Master facilitation skills to coach and train internal managers and individual contributors
- Understand the model and practical applications for the Conflict Dynamics Profile (CDP)
Benefits of Attending
Through this train-the-trainer certification course, practitioners will be able to train others on effective workplace conflict resolution strategies by presenting MTI’s Third-Party Resolution (Manager-as-Mediator) and Successful Conflict Conversations (Self-as-Mediator) seminars. Materials needed for these seminars are available for purchase through MTI.
- Equip participants with conflict resolution strategies they can use to reduce conflict in their organizations.
- Provide tools to help participants build a system within their organizations for more effective mediation and conflict resolution.
- Become Certified in the Conflict Dynamics Profile – Individual (CDP-I) Assessment.
- Receive a comprehensive assessment of your own conflict behaviors to conflict through the Conflict Dynamics Profile.
Please Note:
All CT Program Certified Practitioners must purchase the materials to deliver the SCC and TPR seminars for each participant through MTI.
Practitioners must complete a Seminar Practicum before earning CT Program Certification.
Pre-approved Credit Hours
SHRM (21 Hours), HRCI (21 Hours), ICF Core Competencies: (21 Hours), ICF Resource Development (6 Hours)



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Review the Refund and Transfer & Substitution Policy for the Mediation Training Institute.
*Please Note: Select your organization type and associated discount (if applicable) from options below. Organization type will be verified upon submission and subject to approval.
Venue: Courtyard Atlanta Buckhead
Address:
Description:
The Courtyard by Marriott Atlanta Buckhead is located in Atlanta’s premier business and entertainment district. Conveniently located two blocks away from MARTA’s Buckhead rail station and a half mile from shopping at Lenox Square Mall & Phipps Plaza, you’ll find the best of everything Buckhead has to offer right outside our door. You will enjoy the new, state of the art lobby, complimentary Wi-Fi throughout the hotel, and easy access to the latest news, weather and airport conditions via our GoBoard® technology.
Contact Information
Courtyard Atlanta Buckhead
3332 Peachtree Road NE
Atlanta, GA 30326
Phone: +1-404-869-0818