Monthly Archives July 2013

Constructive Conflict

The model underlying the Conflict Dynamics Profile instrument suggests that people use a variety of behavioral responses to conflict. Some of these are characterized as constructive and some as destructive. The constructive behaviors are ones that tend to help lessen tension and resolve conflict. They are further divided by whether they are active or passive in nature. Active constructive behaviors involve overt responses. These include four behaviors: Perspective Taking, Creating Solutions, Expressing Emotions, and Reaching Out. Perspective Taking concerns trying to view the conflict from the other person’s perspective, sometimes referred to as standing in their shoes. This can be… Continue Reading Constructive Conflict
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Categories: Communication and Behavior, Managing Emotions, and Uncategorized.