Monthly Archives April 2013

Conflict and Matrix Management

Matrix management evolved to enable organizations to deal with more complex issues. While it can be effective at improving information distribution and managing multiple aspects of product distribution, matrix management can also lead to increased conflicts. Research typically points to several conflict sources including ambiguous goals, uncertainty regarding decision making rights, and mixed employee loyalties. While conflicts may be natural in matrix settings, they do not have to lead to dysfunction. Some conflicts can be prevented by leaders taking time to clarify the organization’s larger goals. This can help prevent confusion over which goals take precedence, as well as how… Continue Reading Conflict and Matrix Management
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Categories: Communication and Behavior, Culture, Research, and Uncategorized.