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CLICK-THIS # 1: Deadline for Houston, Los Angeles:   June 7   . . . . .   CLICK-THIS # 2: Certifications: Albuquerque, Houston, Los Angeles, Portland, Las Vegas ... more   . . . . .   CLICK-THIS # 3: On-line certification, no travel
Go to MTI home Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2013)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.
Click for more info about training without traveling
 
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For quick answers to your main questions . . .
Summary of All Services to Organizations
A decision-making resource for
executives, HR managers, and others
responsible for organizational effectiveness

Step 1 (recommended): Use the return-on-investment formula and the online calculator of the cost of conflict in our Conflict Management Toolbox to gauge the financial impact of unmanaged conflict in your organization.

Step 2: Review the chart below to consider alternative approaches to reducing the hidden costs, the unnecessary exposure to risk, and the degraded decision quality that are currently eroding your organization's effectiveness and profitability.

Step 3: Consider using a webinar as Buyer's Remorse Insurance, just to be sure.

Step 4: Contact us for assistance:  888.222.3271 | email | other ways

Service options Considerations
Company licensing — Beyond training: Strategic conflict management ... an imminent organizational imperative
| cost |
A flexible annually renewable corporate licensing program that dramatically reduces the cost of training while adding several unique benefits and safeguards, including in-house reproduction of learner materials. No-travel option available. Components may include any of the services listed below.
Assessment — establish quantitative measures of the costs and forms of conflict in your organization
| cost |
Builds broad support within your organization for a systematic training intervention by revealing the hidden cost of conflict and uncovering the conflict management strategy that is currently imbedded in your organization's culture. Sets a benchmark for later comparison to demonstrate empirical results. Use on-line assessment instruments — no site visit required. Economical.
In-house training
| cost | GSA | PDF flyer |
Instructor-led classroom delivery by MTI Certified Trainers of the core competencies for managing workplace conflict or professional mediation skills.
In-house Trainer Certification
| cost |
Customized and conducted on-site at your convenience to prepare your internal HRD professionals to deliver training in the core competencies for managing workplace conflict throughout your organization. Request this confidential unsolicited (generic) training proposal.
Certification Course in Managing Workplace Conflict — international calendar of open-enrollment offerings
| cost | PDF flyer |
Professionals (HR, ER, OD, EAP, ombuds, labor leaders) learn to apply preventive mediation skills, and receive videos and other resources for coaching others.
Managers gain the core competencies for managing workplace conflict — a core leadership competency.
Train-the-Trainer for your HRD professionals to subsequently train others within your organization.
Online Certification
Cost: $695 or $995
Training without traveling — "When it doesn't make sense to fly there"
Includes Trainer Certification option. Equivalent to attendance at an instructor-led Certification Course, but without the need to travel.
Webinars — Public/open-enrollment — current schedule
| cost |
Affordable HRD: Low-cost, high-value, web-based multimedia training courses with extensive application support that deliver vital competencies in workplace conflict management for individuals, work teams, and organizations. Worldwide — 24 time zones around the globe
Webinars — Private/on-demand
| cost |
Scheduled at a time and date of your convenience.
Computer-based training — on CD with on-line testing and reporting
| cost |
Gain knowledge by self-study without travel and time away from work. Ideal for low-cost training of a large workforce.
HRD options include brief skill-development sessions on-site facilitated by a Certified Trainer or by your organization's HRD professionals, individual or group telephone coaching, and other custom-designed methods to ensure effective acquisiion and application of learning
Mediator Certification Course — public
| cost | PDF flyer |
Intensive five-day open-enrollment course to gain necessary expertise to mediate complex and challenging workplace conflicts.
Mediator Certification Course — in-house
| cost | PDF flyer |
Customized and conducted on-site for as few as four participants. Request proposal and price quote.
MTI Training System
| call for quote |
A comprehensive cafeteria plan consisting of seven optional components, including coaching and consulting elements, resulting in a blueprint for the strategic management of organizational conflict.
HRD200 Consulting Group, LLC
A comprehensive outsource for organizational and human resource development
| call for quote |
When your bigggest problem is not conflict.
Online request form

Just because your training budget evaporated doesn't mean your training needs did . . .
Training without traveling Affordable HRD
designed with the recession in mind — low-cost, high-value, web-based, multimedia training courses that deliver vital competencies in workplace conflict management for individuals, work teams, and organizations worldwide

  • On-line certificationWhen it doesn't make sense to fly there
    Equivalent to attending an MTI Certification Course in Managing Workplace Conflict
  • Instructional webinarsTrain 100 employees for $3/each
    Extensive reproducible application aids to leverage the learning... not your grandfather's webinar!
  • Computer-based training on CDWith web-based testing and reporting
    Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work


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