Now available as a downloadable audiobook ...

"A practical guide for dealing with conflict. Dr. Dana moves from scholarly content to common sense with uncommon ease."
— Richard F. Celeste, Governor of Ohio

"Dr. Dana is an expert — as this thoughtful book demonstrates so clearly."
— George McGovern, Former United States Senator

" . . . brings it all together — theoretically and practically. A fine guide for making our #1 problem a #1 opportunity."
— Robert Golembiewski, Ph.D., University of Georgia

"Groundbreaking! This book could become a classic."
— Robert Schachat, Ph.D. President, Industrial Division, Westchester County (New York) Psychological Association

"Anyone engaged in day-to-day personal and professional relationships should keep Managing Differences within easy reach."
— Wallace Warfield, Distinguished Visiting Fellow, Administrative Conference of the United States

"Every manager of people should read this."
— Robert E. Thompson, Vice President, Travelers Insurance Companies

"Amazingly clear, concise and logical. There is wisdom in this book and a practical life philosophy between the lines."
— Susan M. Stine, Ph.D., M.D., Professor of Psychiatry, Yale University School of Medicine