Learn the core competencies for managing workplace conflict

CLICK-THIS # 1: Deadline for Tampa, February 3 CLICK-THIS # 2: Certifications: Tampa, Chicago, Washington DC, Knoxville, Houston, Switzerland ... more CLICK-THIS # 3: On-line certification, no travel CLICK-THIS # 4: Mediation-at-Sea, 9th Annual MTI Cruise

Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988 ... 2012)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.

Click for more info about training without traveling

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The Managing Differences Seminars

Any organization that does not provide the core competencies for managing workplace conflict for its employees is paying a high financial cost. Measure how much money is being wasted in your organization free at the Conflict Management Toolbox .

MTI is the global leader in practical, effective conflict management training . . . just ask Google.

Services are available in Europe, Africa, Latinoamérica, Japan, and all other countries.

Learn Managerial Mediation, a core competency for every leader:

How to Mediate Employee Conflict
The Manager-as-Mediator Seminar ™
Helping good employees do good work together

Seminar details | PDF flyer

Classroom delivery:
Certification Course calendar
Short Seminar calendar
In-house

CD-based training
with web-based testing and reporting

On-line training and certification
with trainer certification option

Webinars

Learn Self Mediation, a core competency for every employee:

How to Resolve Conflict with Others
The Self-as-Mediator Seminar ™
Getting others to work with you, not against you

Seminar details | PDF flyer

Classroom delivery:
Certification Course calendar
Short Seminar calendar
In-house

CD-based training
with web-based testing and reporting

On-line training and certification
with trainer certification option

Webinars