Learn the core competencies for managing workplace conflict

Mediation Training Institute International (mediation works.com)

Conflict Management Training | Certifications | HRD Consulting | International

Prevention and Early Resolution of Workplace Conflict
"Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized." — Dan Dana (quoted 1988, 2008)

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The Managing Differences Seminars

Any organization that does not provide the core competencies for managing workplace conflict for its employees is paying a high financial cost. Measure how much money is being wasted in your organization free at the Conflict Management Toolbox .

MTI is the global leader in practical, effective conflict management training . . . just ask Google.

Services are available in Japan, Korea, Europe, Africa, Latinoamérica, and all other countries.

Learn Managerial Mediation, a core competency for every leader:

How to Mediate Employee Conflict
The Manager-as-Mediator Seminar ™
Helping good employees do good work together

Seminar details | PDF flyer

Classroom delivery:
Certification Conference calendar
Short Seminar calendar
In-house

Computer-based training

Learn Self Mediation, a core competency for every employee:

How to Resolve Conflict with Others
The Self-as-Mediator Seminar ™
Getting others to work with you, not against you

Seminar details | PDF flyer

Classroom delivery:
Certification Conference calendar
Short Seminar calendar
In-house

Computer-based training