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Too busy to travel?
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MTI offers several ways to gain vital knowledge and skills without leaving home:

Online certification — Learn more
Equivalent to the two-day instructor-led Certification Course
Includes trainer certification option

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Learn all the content of the Managing Workplace Conflict course at your own pace on CD. Web-based testing and reporting for economical staff development.

We come to you — In-house instructor-led customized training
Request a proposal and price quote, including train-the-trainer option.

• Conflict Resolution: Mediation Tools for Everyday Worklife (2001, McGraw Hill)
• Managing Differences: How to Build Better Relationships at Work and Home (Fourth Edition, 2005), also in Spanish, French, and other languages

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Managing Differences downloadable.

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Assemble your team in your conference room with internet access. Extensive downloadable support materials. One low fee, regardless of how many receive training.