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Go to MTI home Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2010)

Established in 1985, MTI is the foremost provider of training, certification,
and consulting in workplace conflict management and mediation.
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Certified by Mediation Training Institute International

Wayne Messick

Certified Trainer of Managing Workplace Conflict
Qualified to conduct training of the
core competencies for managing workplace conflict,
a part of the MTI Training System

Based in Bronxville, NY
Certified by Mediation Training Institute International

Wayne Messick's presentations, based on new, original research, help family business owners harness their internal strengths - for do-it-yourself solutions to 21st Century challenges. He understands how family companies are integrating their traditions with the state-of-the-art technologies available to them. How they are blending “the way we've always done things" with the ideas and strategies of the successor generation.

Wayne, CEO and Co-Founder of Family Business Strategies understands what makes business owners tick. How they are achieving success while dealing with the internal differences and conflicts that always exist ­ but which are magnified when one group or another is threatened by change.

In business, conflict is an often hidden, but very high, cost - one that is hidden in salary budgets in the form of wasted time, recruiting budgets in the form of unnecessary turnover, and in the consequences of poor decisions that result from a decision-making process contaminated by power contests.

Typically mediation, training and conflict coaching services are available only to organizations large enough to have multiple levels of supervision - where the objective is to empower executives, managers, and supervisors to take the processes to their direct-reports all the way down the ladder to the shop floor.

Because he works with family owned companies, where the day to day business conflicts are magnified by their emotionally charged family dynamics, he has adapted tried and true programs for delivery at trade association events, allowing him to reach people who would never have had access these critical skills.

Wayne's association presentations, seminars, and workshops integrate the self-managed strategies of strategic workplace conflict resolution and conflict avoidance through consensus building are based on over a quarter of a Century as a consultant to family owned businesses. These presentations, breakout sessions, and pre-event workshops provide business owners and managers the most cost-effective way to meet the challenges of their intensely interdependent workplace.


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