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Prevention and Early Resolution of Workplace Conflict
"Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized."
— Dan Dana (quoted 1988, 2008)
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Certifications in Conflict Management and Mediation

MTI is the world's leading provider of open-enrollment training and certification in workplace conflict management and mediation. Discuss your options at 913-432-2888 or toll-free 888-222-3271 or email info@mediationworks.com.


Certification Programs

Mediation
To be a professional or in-house expert mediator

Managers
To be a Certified Manager of Workplace Conflict

Trainers (Train-the-trainer)
To be a Certified Trainer of Managing Workplace Conflict; for internal and external training professionals

For professionals:

   Human Resources

   Dispute Resolution

   Employee Relations

   Employee Assistance (EAP)

   Labor Leaders

   Coaches

   OD Consultants

   Ombuds

   Diversity Specialists

   Disability Specialists

   Law Enforcement

   Auditors

   Teaching faculty

   Other professionals

Program Schedules

Mediator Certification Courses
to become a professional workplace mediator
     Sep 15 - Sep 19 — Kansas City
     Sep 22 - Sep 26 — Kansas City - ADVANCED - Details
     Nov 29 - Dec 13 — Trans-Atlantic Cruise - Details
   Print 1-page flyer (PDF)
   In-house courses for 4 or more
   Be notified of future dates

Certification in Managing Workplace Conflict for trainers, managers, and other professionals
   Conference home page
   Calendar of cities and dates
   Print 1-page flyer (PDF)
   Guided tour
     May 8-9 — Brussels, Belgium
     May 8-9 — Las Vegas
     Jun 18-19 — Kansas City
     Jul 16-17 — Denver
     Aug 5-6 — Washington DC
     Aug 14-15 — Calgary, Canada
     Sep 9-10 — Dublin, Ireland
     Sep 17-18 — Providence
     Sep 24-25 — Dallas
     Oct 22-23 — Portland
     Oct 29-30 — Atlanta
     Nov 6-7 — San Jose, Costa Rica
     Nov 29 - Dec 13 — Trans-Atlantic Cruise - Details
   Be notified of future dates
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