Track 2: Back to Main Course List
Certification in Managing Workplace Conflict
How to Mediate Employee Conflict
Who should register for Track 2
Managers, supervisors, team leaders, and others who are responsible for the cooperative, productive work of others. Measure the financial cost of people not working cooperatively.
Bring your team. See the multi-person discount.
Suggest that a training professional in your organization register for the Train-the-Trainer option.
Suggest that a senior executive in your organization contact MTI to discuss the Invitational option.
Key Benefit — You receive unlimited complimentary use of the on-line MTI Assessment Instruments for measuring the costs and forms of conflict in your organization. A powerful tool for strategic planning and demonstrating the return-on-investment of management initiatives.
Resources you receive
Learn Managerial Mediation, a core leadership competency, and Self Mediation, a core workplace competency — Don't go to work without it!
Gain understanding of methods for strategic management of organizational conflict — if your solution isn't strategic, you've got another problem!
Use your pre-paid organizational assessment to benchmark a current organizational initiative, or to establish a compelling proposition to other decision-makers in your organization that investment in the strategic management of conflict may be a wise decision.
Preview the MTI Training System for possible implementation in your organization.
Certificate: "Certified Manager of Workplace Conflict"