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Go to home Certifications in Managing Workplace Conflict
Professionals  |  Managers  |  Train-the-Trainer

"The overwhelmingly best choice for training in the core competencies
for managing workplace conflict!"
Click here to register
 
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Webinars on Steroids:  E-learning for affordable HRDClick here
Low-cost, high-value, web-based, multimedia training courses that deliver vital competencies for individuals, work teams, and organizations — with application aids to leverage the learning.
Recession? Just because your training budget evaporated doesn't mean your training needs did.
Considering an MTI training program? Use a webinar as buyer's remorse insurance, just to be sure.

Dan Dana, the Conflict Doctor

On-line
Training and
Certification

Click to go to KC Institute Equivalent to attending an MTI Certification Conference in Managing Workplace ConflictLearn more
When it doesn't make sense to fly there
For managers and professionals, with Trainer Certification option.
Training without traveling

The Managing Differences Seminars
The Two Core Competencies for Managing and Mediating Workplace Conflict
In-house training proposal

Participants in the Certification Conference will experience the entire Managing Differences Seminar Series. Certified Trainers (Track 1 registrants) will receive the instructional aids and other resources to be prepared to customize and deliver both component seminars. Click each module below to view detailed topic outline.
How to Resolve Conflict with Others
The Self-as-Mediator SeminarTM

Designed for every employee, participants learn to perform "Self Mediation," a core workplace competency.
     Module 1:   Necessary Knowledge
     Module 2:   Successful Conflict Conversations
These two modules comprise Day 1 of the Conference. See daily schedule.

Track 1 (Train-the-Trainer) registrants will be able to conduct this seminar for others in their organization, or for their clients


How to Mediate Employee Conflict
The Manager-as-Mediator SeminarTM

Designed for supervisors, managers, and team leaders, participants learn to perform "Managerial Mediation," a core leadership competency.
     Module 1:   Necessary Knowledge
     Module 2:   Successful Conflict Conversations
     Module 3:   Third Party Resolutions
These three modules comprise Day 1 and the morning of Day 2 of the Conference. See daily schedule.

Track 1 (Train-the-Trainer) registrants will be able to conduct this seminar for others in their organization, or for their clients