|
|
|
|
Attend these seminars at sea . . . how?
The Managing Differences Seminars
Participants in the Certification Conference will experience the entire Managing Differences Seminar Series. Certified Trainers (Track 1 registrants) will receive the instructional aids and other resources to be prepared to customize and deliver both component seminars. Click each module below to view detailed topic outline.
How to Resolve Conflict with Others
The Self-as-Mediator SeminarTM
Designed for every employee, participants learn to perform "Self Mediation," a core workplace competency.
Module 1: Necessary Knowledge
Module 2: Successful Conflict Conversations
These two modules comprise Day 1 of the Conference. See daily schedule.
Track 1 (Train-the-Trainer) registrants will be able to conduct this seminar for others in their organization, or for their clients
How to Mediate Employee Conflict
The Manager-as-Mediator SeminarTM
Designed for supervisors, managers, and team leaders, participants learn to perform "Managerial Mediation," a core leadership competency.
Module 1: Necessary Knowledge
Module 2: Successful Conflict Conversations
Module 3: Third Party Resolutions
These three modules comprise Day 1 and the morning of Day 2 of the Conference. See daily schedule.
Track 1 (Train-the-Trainer) registrants will be able to conduct this seminar for others in their organization, or for their clients
|
|
