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CLICK-THIS # 1: Deadline for Houston, Los Angeles:   June 7   . . . . .   CLICK-THIS # 2: Certifications: Albuquerque, Houston, Los Angeles, Portland, Las Vegas ... more   . . . . .   CLICK-THIS # 3: On-line certification, no travel
Go to home Certification Courses in Managing Workplace Conflict
Professionals  |  Managers  |  Train-the-Trainer

"The overwhelmingly best choice for training in the core competencies
for managing workplace conflict!"
Click here to register
 
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Learning and Application Resources You Will Receive

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Track 1:   Train-the-Trainer

  • Leader Guide containing flexible presentation formats
  • PowerPoint presentations — view show
  • Two seminar sourcebooks: Managing Differences (also as downloadable audiobook) and Conflict Resolution
  • Instructional video — view intro
  • Coaching video — view coaching video launch pad
  • Participant Workbook for each of the three modules
  • Free replacement of any of these instructional aids when they are updated
  • Presentation: "Weaving Mediation into the Fabric of Organizations" — A Strategic Approach to Conflict Management, a flexible presentation available to Certified Trainers for deliveries between 30 minutes and three hours
  • Certificate suitable for framing: "Certified Trainer of Managing Workplace Conflict"

    Plus
  • A pre-paid order for 10 sets of participant resources ($950 value), so you are ready to provide training promptly upon return to your organization or to your client. Many new Certified Trainers use this opportunity to completely recover in one day their registration fee for attending the Certification Course.
  • Uncovering the Hidden Costs of Conflict — An eye-opening interactive presentation (15 minute and 45 minute versions).
  • Weaving Mediation into the Fabric of Organizations — A blueprint for the strategic management of organizational conflict (approximately 45 minutes).
  • Unrestricted complimentary use of the on-line assessment instruments for their clients, a compelling value-added resource for marketing in-house training.
  • A second certificate, titled "Certified Professional in Managing Workplace Conflict," may be requested at the time of conference registration for $25 ($35 if requested subsequently). The "Certified Professional" certificate may not be substituted for the "Certified Trainer" certificate; it is made available at the cost of handling for the convenience of Certified Trainers who wish to represent themselves as "professionals" rather than as "trainers."

Prospective Track 1 registrants: Receive Guided Tour in 60 seconds.

Click to view larger imageTrack 2:   Managers
See the 10X ROI Money-back Guarantee for managers only.

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Track 3:   Professionals

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Track 4:   Refresher

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Track 5:   Invitational


Resources you will receive (continued):

PowerPoint Presentations

Uncovering the Hidden Costs of Conflict at Work — An eye-opening interactive presentation (15 minute and 45 minute versions)

Weaving Mediation into the Fabric of Organizations — A blueprint for the strategic management of organizational conflict (approximately 45 minutes)

These PowerPoint presentations support talks to association meetings, professional and trade conferences, business groups, civic clubs, and other speaking opportunities. Certified Managers (Track 2 registrants) may also share them with their organizational colleagues.

These presentations are excellent resources for information-rich promotional presentations by external independent consultants.

Request the Guided Tour to receive access to these PowerPoint resources.