Learning and Application Resources You Will Receive
- Leader Guide containing flexible presentation
- PowerPoint presentations — view show
- Two seminar sourcebooks: Managing Differences (also as downloadable audiobook) and Conflict Resolution
- Instructional video — view
- Coaching video — view
coaching video launch pad
- Participant Workbook for each of the three
- Free replacement of any of these instructional
aids when they are updated
- Presentation: "Weaving Mediation into the
Fabric of Organizations" — A Strategic Approach
to Conflict Management, a flexible presentation available to Certified
Trainers for deliveries between 30 minutes and three hours
- Certificate suitable for framing: "Certified
Trainer of Managing Workplace Conflict"
- A pre-paid order for 10 sets of participant
resources ($950 value), so you are ready to provide training promptly
upon return to your organization or to your client. Many new Certified
Trainers use this opportunity to completely recover in one day
their registration fee for attending the Certification Course.
the Hidden Costs of Conflict — An eye-opening interactive
presentation (15 minute and 45 minute versions).
Mediation into the Fabric of Organizations — A blueprint for
the strategic management of organizational conflict (approximately 45
Unrestricted complimentary use of the on-line
assessment instruments for their clients, a compelling value-added
resource for marketing in-house training.
A second certificate, titled "Certified Professional in Managing
Workplace Conflict," may be requested at the time of conference
registration for $25 ($35 if requested subsequently). The "Certified
Professional" certificate may not be substituted for the "Certified
Trainer" certificate; it is made available at the cost of handling for
the convenience of Certified Trainers who wish to represent themselves
as "professionals" rather than as "trainers."
Prospective Track 1 registrants: Receive Guided
Tour in 60 seconds.
See the 10X ROI Money-back Guarantee
for managers only.
Track 4: Refresher
Resources you will receive (continued):
Uncovering the Hidden Costs of Conflict
at Work — An eye-opening interactive presentation (15 minute
and 45 minute versions)
Weaving Mediation into the Fabric of
Organizations — A blueprint for the strategic management of
organizational conflict (approximately 45 minutes)
These PowerPoint presentations support talks to association meetings,
professional and trade conferences, business groups, civic clubs, and
other speaking opportunities. Certified Managers (Track 2 registrants)
may also share them with their organizational colleagues.
These presentations are excellent resources for information-rich
promotional presentations by external independent consultants.
Request the Guided Tour to receive access to
these PowerPoint resources.