Home   |   All courses   |   Public courses   |   Cities & dates   |   In-house   |   Licensing   |   Online   |   All we do   |   MTI Worldwide   |   Español   |   Contact
CLICK-THIS # 1: Deadline for El Dorado Hills, CA: October 29   . . . . .   CLICK-THIS # 2: Certifications: Costa Mesa, CA, Sacramento, CA (Sacramento Area), Chicago, IL... more   . . . . .   CLICK-THIS # 3: On-line certification, no travel
Go to home Certification Courses in Managing Workplace Conflict
Professionals  |  Managers  |  Train-the-Trainer

"The overwhelmingly best choice for training in the core competencies
for managing workplace conflict!"
Click here to register
 
Free   |   Toolbox   |   ROI formula   |   Mediation-at-Sea Cruise   |   Newsletter   |   News releases   |   Tell a friend
Go to MTI Webiversity

Webinars on Steroids:  E-learning for affordable HRDClick here
Low-cost, high-value, web-based, multimedia training courses that deliver vital competencies for individuals, work teams, and organizations — with application aids to leverage the learning.
Recession? Just because your training budget evaporated doesn't mean your training needs did.
Considering an MTI training program? Use a webinar as buyer's remorse insurance, just to be sure.

Dan Dana, the Conflict Doctor

Managing Conflict in Local Government
Menu of All Services to Organizations
For quick answers to your main questions

Monthly Teleconference   |   Bibliography

Local government management poses distinct and unique challenges. Leaders have a dual responsibility to the public and to a board of locally elected officials.

Local governments are the deliverer of services to the public, yet are constrained by actions of other governments. Local governments are generally the last stop in the budgetary food chain, which starts at the federal level and trickles down through state capitals. Leftovers finally reach local governments, which must function within the restraints imposed by the other levels of government.

Furthermore, government services (the "products") are difficult to measure, thereby making performance equally difficult to quantify.

These unique challenges, and costly* workplace disputes they produce, create a complex environment for today's local government administrators, managers, department heads, and staff supervisors.

Managers with direct supervisory responsibility benefit most by selecting Conference Track 2: Train-the-Manager. Human resources and other support staff find Track 3: Train-the-Professional most suitable.

* Click for complimentary access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line calculator producing immediate results. Estimate your financial return on investment in conflict management training.

Course Information

Can't attend? Or need to train many employees at low cost? Consider using web-based training. Or train your entire team in one hour in your conference room for one low fee by joining an upcoming webinar.


Monthly Teleconference — "Managing Conflict in Local Government" hosted by Certified Trainer Jim Staebler. Free and open to the public.
Join       Leave
 
Subscribe to receive an announcement
of next month's teleconference.
Unsubscribe at any time.

Free Newsletter — Subscribe to the MTI Monthly, a noncommercial opt-in/out newsletter for all who share an interest in conflict and its management:
Join       Leave
 

Bibliography

Edited by Kristin Evans. See other bibliographies.
Contributors: TBD

Copyright restriction: The contents of this bibliography may not be placed on other websites, but links from other websites may be directed to this page. Hardcopies of this page may be printed for academic purposes.

(A bibliography on management of conflict in local government is being prepared.)