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AGE CONFLICT: Older Worker / Younger Boss

Conflict arising from age differentials in the workplace, specifically older worker and younger boss

ANGER: Anger management

Exploration of the relationship betwen anger control and conflict resolution

BOSS-SUBORDINATE: Boss-subordinate conflict

Conflict arising specifically in the relationship between manager and direct reports

BULLYING: Bullying

How conflict and its management pertain to the phenomenon of bullying in the workplace

COACHING: Conflict coaching

The role of a coach in helping others manage their conflicts.

COLLEGE CAMPUSES: Conflict on college campuses

Conflict in college and university systems, including on-campus residence hall dispute resolution programs

CONSTRUCTION: Conflict in the construction industry

Mediation and other forms of dispute resolution in the construction industry

DIFFICULT PEOPLE: Managing difficult people

Exploration of the issue of individual personality characteristics in the management and resolution of interpersonal conflict

DISABILITY: Conflict and disability management

The management and mediation of reasonable accommodation and other disputes arising from disability and the regulations pertaining to disability

DIVERSITY: Diversity and conflict management

How workplace conflict arises from workplace diversity; how effective conflict management contributes to successful integration of cultural, ethnic, racial, gender, and other groups in the workforce

DOWNSIZING: Conflict and downsizing

The impact of downsizing and other restructuring on workplace conflict; conflict management as a method of minimizing the disruptive impact of downsizing

EMOTIONAL INTELLIGENCE: Conflict management and emotional intelligence

The role of emotional intelligence in the ability to management conflict.

FAMILY BUSINESS: Conflict in family businesses

How conflict between family members, and between family and non-family, impacts business success

GENDER: Gender-based conflict

Conflict between the sexes, between or among women, and between or among men

HEALTHCARE: Conflict in healthcare organizations

The nature and management of workplace conflict in the unique environment of hospitals and other healthcare organizations

INSURANCE: Conflict resolution in the insurance industry

Mediation and other methods of resolution of disputes in the insurance industry

INTERNATIONAL: International conflict

Resolution, management, and mediation of conflict between nation-states or between political entities in a geographical region

LISTENING: Conflict and listening (available soon)

The role and function of listening in the resolution of conflict

MERGERS: Conflict and mergers

The role of conflict management in successful mergers; conflict as a cause of unsuccessful mergers

MULTICULTURAL: Conflict in multicultural workplaces

The nature and management of conflict in workplaces where employees represent a variety of cultural, linguistic, and ethnic backgrounds

MULTINATIONALS: Conflict in multinational corporations

The nature and management of workplace conflict in organizations with facilities in two or more countries

OFFICE ROMANCE: Office romance

Conflict arising from office romances and related personal relationships in the workplace

OFFICES: Office conflict

Conflict arising from employees working in proximity

OMBUDS: Conflict and the ombuds

Conflict management as a role of the ombudsman

ORGANIZATIONS: Organizational conflict management

Some classic references

PARTNERSHIPS: Conflict in business partnerships

The impact of conflict in professional group practices and other business partnerships

REAL ESTATE: Conflict in the real estate industry

Dispute resolution pertaining to real estate transactions, including buyer-seller disputes

RELIGIOUS: Conflict in religious organizations

Conflict within congregations and within church hierarchy

SCHOOLS: Conflict in school systems

Conflict management in K-12 schools, including peer mediation programs

SEXUAL HARASSMENT: Conflict and sexual harassment

The management and resolution of conflict arising from sexual harassment and other unwanted sexual attention

SIBLINGS: Sibling conflict

Sibling rivalry and its influence on adult personality

SKILLS: Conflict management skills

Skills and techniques for managing personal and interpersonal conflicts

SMALL BUSINESSES: Conflict in small businesses

Management and resolution of conflict in workplaces where there are very few co-workers

SPORTS: Conflict and sports

Competition and conflict in the sports arena

STRESS: Conflict and stress

The connections between workplace conflict and emotional stress caused by workplace conditions

STYLES: Conflict management styles

Individual styles, methods, strategies, and modes of managing conflict

SYSTEM DESIGN: Conflict management systems design

Design and implementation of organizational systems for the management of conflict and resolution of disputes.

TEAMS: Conflict on teams

Effects of conflict on team performance; improving teamwork by training or other conflict management interventions; conflict on cross-functional teams and self-managing (self-directed) work teams

TRANSFORMATIVE MEDIATION: Transformative mediation

The "transformative model" of mediation

UNIONS: Conflict in unionized organizations

The nature and management of workplace conflict in organizations in which employees are members of labor unions.

VIOLENCE: Workplace violence

Mismanaged conflict as a cause or contribution to workplace violence; conflict management as an approach to violence prevention

WORKPLACES: Workplace conflict

On the general subject of conflict in the workplace