Edited by Melissa Zarda. See other bibliographies.
Contributors: Sarah E. Kelly

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• Bannan, Karen J. (2004). Conflict In Small Businesses.

This article suggests that conflict among employees in a small business is healthy and vital for the business in some instances but in others it can be unhealthy. The author explains ways on how to deal with conflict in a small business before it spirals. There are four tips in this article that details ways to diffuse a confrontational situation and turn it into a growth opportunity.